Manager, Project Management (IC)

CVS Health Job Opportunity

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

Position Summary

Collaborates with the plan sponsor implementation team to gather and analyze client requirements, assist in developing implementation plans, and work with internal departments to ensure the successful execution of implementation projects. Interacts directly with plan sponsors, addresses inquiries, and provides guidance during the implementation process, contributing to the overall success of plan sponsor onboarding.

What You Will Do

• Facilitates and oversees the management of Renewal process and programs, ensuring successful implementation, execution, and delivery.
• Participates and advises on weekly case calls to review complex cases in Salesforce.
• Facilitates mutually beneficial relationships with members of Client Management, serving as a primary point of contact throughout the Renewal process.
• Coaches team members with training and education sessions to ensure successful adoption of Renewal process and case requests.
• Confers with internal and external stakeholders to gather and analyze requirements, identify potential risks, and develop mitigation strategies.
• Defines regular status updates to stakeholders, addressing and escalating any concerns or issues that may arise, for swift resolution.
• Determines process improvements and best practices to enhance the efficiency and effectiveness of the Renewal process.
• Delivers leadership and mentorship to the implementation team, fostering a collaborative and high-performing work environment.
• Expected to complete an additional 20% Salesforce cases and group renewals above team average.

Minimum Requirements

• 5 to 7 years of reporting experience.
• 5 to 7 years of group renewal experience, which includes Plan Benefit Year, Administrative Service Agreements, Stoploss.
• 3 to 5 years experience with Salesforce software and the insurance renewal process.
• 3 to 5 years health insurance-group based plan benefits experience.
• Adept at problem solving and decision-making skills.
• Adept at growth mindset (agility and developing yourself and others) skills.
• Adept at execution and delivery (planning, delivering, and supporting) skills.

Preferred Requirements

• DG experience.
• Tableau experience.
• Meritain Ready Data experience.

Education

• Bachelor's degree preferred/specialized training/relevant professional.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $54,300.00 - $159,120.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits for Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process.

We anticipate the application window for this opening will close on: 06/30/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.