Customer Logistics Manager - Dedicated Transportation

Oversee day-to-day operations within an assigned function Manage all aspects of Operations and Account Management Lead direct reports and attain daily operational goals within the assigned functional area Manage customer service satisfaction and expectation management Manage staffing performance and development of exempt and non-exempt employees Manage day-to-day planning and scheduling Manage health and safety Ensure compliance with state, local, and federal regulations Provide off-shift support during critical customer network disruptions or crises Perform other duties as assigned Requirements Flexible availability and willingness to work various shifts in 24/7 customer operations Ability to work within international functional teams High-level analytical ability for unusual and difficult problems Demonstrated technical and professional skills in a job-related area Ability to provide off-shift support during critical customer network disruption or crisis Strong oral and written communication skills Ability to create and maintain professional relationships across the organization Ability to work independently and as part of a team Flexibility and self-driven performance in a fast-paced environment Ability to multitask; highly organized with excellent time management Detail-oriented with excellent follow-up practices Advanced proficiency in MS Office: Word, Excel, PowerPoint, and Access Advanced logistics industry knowledge Advanced knowledge of customer/company local and federal regulations Intermediate knowledge of supply chain management components Strong knowledge of manufacturing and production High school diploma/GED required Bachelor’s degree in Business, Logistics, or Supply Chain preferred Two or more years of relevant experience in supply chain, logistics, warehouse, or an industry-related field required One or more years of direct supervisory/leadership experience required Core Competencies Demonstrates strong leadership and operational management skills, with a focus on customer service satisfaction, compliance with regulations, and effective team performance. Possesses advanced knowledge in logistics and supply chain management, along with proficiency in MS Office applications. Highest-signal resume keywords Operations Management Customer Service Management Supply Chain Management Leadership Experience Regulatory Compliance ATS Optimization Keywords Hard Skills Logistics Industry Knowledge Supply Chain Management Components Manufacturing Knowledge Analytical Skills Planning and Scheduling Health and Safety Management Technical Skills Time Management Detail-Oriented Multitasking Soft Skills Strong Communication Skills Relationship Building Team Collaboration Flexibility Self-Driven Performance Industry Keywords Customer Network Disruption Federal Regulations State Regulations Local Regulations Warehouse Management Tools & Technologies MS Office: Word MS Office: Excel MS Office: PowerPoint MS Office: Access #J-18808-Ljbffr