Phlebotomist

Phlebotomist

Under general supervision of the Laboratory Operations Manager, Supervisor or Phlebotomy Coordinator and within established hospital and department policies and procedures, performs a variety of clerical/receptionist duties to receive, direct, and process patient specimens in the laboratory; performs age-appropriate phlebotomy procedures from patients in sub-acute, long term care health care facilities, & adult day care centers.

Education/Training: High school graduate Successful completion of approved phlebotomy program

Licenses/Certification: Must have phlebotomy certification or be certification eligible. Certification is required within one year of hire.

Required Qualifications and Skills: Minimum of 1-3 years of experience as a phlebotomist in a hospital laboratory setting. Excellent customer service and phlebotomy skills; ability to follow directions with minimal supervision.

Essential Job Functions: Collect blood specimens from patients of all ages using approved techniques for venipuncture and capillary puncture, following infection control and safety protocols. Verify patient identity using at least two patient identifiers before specimen collection. Ensure proper labeling of all specimens at the bedside or point of collection. Prepare, label, and deliver specimens to the appropriate laboratory departments within required time frames, maintaining sample integrity according to protocol (e.g., temperature control, anticoagulant usage). Access and review electronic lab orders; enter collection data and notes accurately into the hospital's electronic medical record (EMR). Provide compassionate, professional care while interacting with patients, including those who may be anxious, non-verbal, or cognitively impaired. Communicate procedures clearly and respectfully. Follow all hospital, departmental, and regulatory policies related to infection prevention, HIPAA, OSHA standards, and safety practices in handling biohazardous materials. Monitor and restock collection trays, carts, and storage areas with necessary supplies. Notify supervisors of equipment malfunctions or inventory needs. Work closely with nursing staff, laboratory personnel, and physicians to coordinate timely specimen collection. Participate in shift handoffs, team meetings, and performance improvement initiatives. Respond promptly to STAT, timed, and critical collection requests, including those from emergency, ICU, surgical, and inpatient units. Perform specialized collections (e.g., blood cultures, glucose tolerance tests) and adapt techniques for challenging venous access or special needs patients.