Customer Relations Representative - State Farm Agent Team Member

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Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 2016 and currently have six team members. Before becoming an agent, I worked in the banking world as a personal banker and in the back office at Wells Fargo, which gave me a strong foundation in customer service and financial services.

I'm a proud graduate of Florida A&M University (HBCU) and a passionate traveler who has visited over 70 countries. I'm also a big fan of the Eagles and all things Philly sports.

Our agency is very active in the local community. We participate in school and community events and host several gatherings each year. We offer opportunities for growth with room for promotions, along with 401k, health benefits, and a strong focus on work-life balance.

Our office culture is close-knit, family-oriented, and laid back with a casual, relaxed atmosphere. We're looking for a self-starter who holds themselves to a high standard, is proactive, and brings a positive energy to the team.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Ty Gittens - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $17.00 - $25.00 per hour


We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Ty Gittens - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in 403 Burmont Rd Drexel Hill, PA 19026.
• Our agency has received awards including: Ambassador Travel

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.