Operations Project Manager

Senior Project ManagerOur client is one of the rapidly expanding IT service providers in North America, renowned for its outstanding engineering expertise and enduring client associations. Their exceptional technical leadership and solid financial management are the cornerstones of our success. Moreover, we are committed to fostering deeper community involvement, which adds to our credibility and reputation. We are committed to delivering exceptional client experiences to ensure the success of our clients.The Senior Project Manager is responsible for the successful delivery of complex Special Systems projects, including physical security, access control, video surveillance, structured cabling, and related low-voltage infrastructure. This role provides leadership across the full project lifecycle—from contract handoff through design coordination, deployment, commissioning, and closeout.In addition to managing key projects, the Senior Project Manager owns the scheduling processes, resource coordination, and operational cadence of the Special Systems Project Management Office (PMO). This includes establishing standardized scheduling frameworks, maintaining delivery visibility across all projects, and ensuring field resources, engineering, and subcontractors are aligned to project timelines.The role requires strong collaboration with sales, engineering, field operations, and executive leadership to ensure projects are delivered on time, within budget, and in alignment with customer expectations.Essential Functions and Responsibilities:Manage end-to-end delivery of low-voltage and physical security projects, ensuring completion on schedule and within budgetCoordinate site activities with general contractors, district IT and facilities personnel, and subcontractorsDevelop and maintain detailed project schedules, budgets, and reporting deliverablesConduct regular site visits to monitor progress, ensure quality, and enforce safety complianceReview construction drawings, one-lines, and specifications for design accuracy and buildabilityManage procurement, material tracking, and subcontractor coordinationDocument project status, change orders, and risk mitigation activities throughout the project lifecycleSupport client communication and stakeholder engagement to maintain transparency and satisfactionEstablish and maintain PMO operational standards for project execution and documentation.Drive adoption of standardized project delivery methodologies across the organization.Maintain consistent project reporting including:Project status dashboardsRisk and issue trackingForecasting and backlog reportingEnsure proper documentation including:Project plansChange ordersCloseout documentationAs-built deliverablesOwn the Special Systems PMO scheduling framework, ensuring consistency across all projects.Develop and maintain standardized scheduling templates and planning processes.Coordinate scheduling alignment across:Field techniciansEngineering resourcesSubcontractorsCustomer site availabilityMaintain master delivery schedules across the Special Systems portfolio to ensure resource optimization.Lead weekly scheduling and delivery coordination meetings with field leadership and operations teams.Identify schedule risks early and implement mitigation strategies to protect project timelines.Ensure projects maintain accurate scheduling data within the project management system.Required Education, Technical Skills and/or Experience:7+ years of project management experience in:Physical security systemsLow-voltage systemsTechnology infrastructureProven experience managing large multi-site deployments or complex infrastructure projectsStrong experience building and managing project schedules and resource planningExperience managing project financials and margin performanceExcellent communication and leadership skillsAbility to manage multiple concurrent projectsProficiency in project management tools/systemsKnowledge of Project Management methodologies including, waterfall, hybrid, and agileSelf-starter with ability to build relationships, manage customer satisfaction, and implement internal changesPreferred Education, Technical Skills and/or Experience:PMP Certification, Agile certifications including CSM, PMI-ACPExperience with security platforms such as:Access control systemsVideo surveillance platformsExperience with project management tools such as:SmartsheetPSA platforms