Account Manager - Landscape

Job Description:


If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?

Here's What You'd Do


The Account Manager is the primary contact for clients. The Account Manager builds long- term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

You'd Be Responsible For

• Develops and maintains long-term relationships with clients.
• Performs site walk throughs with clients to ensure quality and service expectations are met.
• Leads and facilitates the resolution of client issues or concerns when needed to ensure renewal.
• Proactively presents site enhancement ideas to clients.
• Generates referrals from existing clients and forwards referrals to the Business Developer.
• Develops accurate estimates for new and existing clients, while maintaining acceptable gross margins that support the branch's financial goals.
• Assists in the overall leadership of the branch.
• Maintains satisfactory accounts receivable levels.
• Coordinates with Branch Administrator to ensure branch databases contain up-to-date client information.

You Might Be a Good Fit If You Have

• Associate degree in a business-related field or equivalent experience.
• Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.
• Effective written and verbal communication skills.
• Ability to coach, develop and foster a teamwork environment.

Work Environment

• This role will either be remote or be based in an office environment.
• This role includes routinely traveling in a car.