Instructional Designer

Instructional Designer
100% onsite
Shift Details: 8:30am to 4:30pm

ZOOX is looking for a skilled and passionate Instructional Designer to join our dynamic BaseOPS technical training team. This role requires an expert with a deep understanding of adult learning principles. You'll translate complex business requirements into engaging and effective learning solutions in collaboration with subject matter experts and key stakeholders. You'll lead the design and development of impactful, measurable learning courses and resources that empower ZOOX teams to engage with and service our products efficiently and effectively.

Responsibilities
Design educational content adhering to instructional design principles, ensuring learning objectives align with ZOOX business objectives.

Partner with cross-functional teams and Subject Matter Experts (SMEs) to co-create dynamic curricula for live classrooms, workshops, and e-learning experiences, utilizing AGILE methodologies for continuous improvement and flexibility.

Develop interactive and immersive online learning experiences using advanced eLearning authoring tools. Focus on content structure, clarity, and effective writing to collaborate seamlessly with eLearning developers.

Regularly assess training solutions for quality, scalability, and impact on learner behavior and business objectives, implementing iterative improvements to drive measurable outcomes.

Create content that adheres to ZOOX brand guidelines and style guides.

Work with evolving templates and tools, and look for ways to streamline eLearning production and shorten development times while maintaining quality and impact.

Collaborate closely with technical cross-functional stakeholders, including product technical experts, service leaders, program managers, and technicians, to align training content with strategic priorities.

Facilitate planning sessions and synthesize input from multiple leaders into clear, actionable instructional strategies.

Travel up to 15% of the time across business sites based on business needs.

Qualifications
6-8 years of instructional design experience, with a focus on blended learning, OLT, ILT, and vILT. Automotive / EV / Collision industry preferred but not required.

2+ years of experience in the automotive industry is preferred but not required.

Strong conceptual design skills with the ability to visualize and articulate instructional flows and learner experiences.

Able to work independently and collaboratively in a fast-paced environment with frequent change and limited oversight.

Strong communicator and creative problem solver who brings curiosity, clarity, and empathy to learning design.

Experience creating learning evaluation plans.

Working knowledge of eLearning authoring tools, such as Articulate 360 (Rise & Storyline), Camtasia, Vyond, Canva, and the Adobe Creative Suite.

Bachelor's degree in Instructional Design, Educational Technology, Engineering, or related field.

Portfolio of ID work samples required