On-Call Telephone Interviewer

Job Description

Job Description

Ewald & Wasserman Research (E&W) is a women-owned, small business based in San Francisco focused on social science research studies. E&W provides research design, data collection and statistical analysis for a broad range of clients in the social science and behavioral research field. Some examples of the type of research that we collect data for: traffic safety, tobacco prevention, education, energy and evaluation of health care programs.

We are looking for part-time, on call Telephone Interviewers to assist in data collection for upcoming research projects in San Francisco. The job would be in person at our office conveniently located near MUNI and BART. Candidates ideally live within a 30 minute commute to downtown SF for this position.

Candidates applying should have a keen eye for detail, be very reliable, follow directions carefully, and work well in a small call center environment. Experience working on telephone systems or conducting data collection over the phone is desired. This is a great opportunity to learn about data collection and research practices.

We are conducting some studies that involves doing brief telephone interviews with participants. You would be trained on our phone system and following a script. Phone assignments would start as 4 hour shifts working from our office. We are looking for candidates that can commit to at lease 3 days per week. This would start out as a short term position that might lead to future opportunities.

Key Areas of Responsibility
▪ Conducting brief surveys using specialized phone system
▪ Excellent interpersonal skills, on phone and in person
▪ Keep track of hours worked on app
▪ Be invested in high quality data collection
▪ Communicate with E&W Supervisor and Project Manager
▪ Be professional, friendly and totally dedicated to the task at hand
▪ Perform special assignments on request, including data entry of paper forms

Qualifications
▪ Extremely well organized and reliable
▪ Courteous and respectful manner with study participants/protocols
▪ Background in social science, psychology, sociology or education
▪ Ability to follow directions and perform basic logic checks
▪ Clear and articulate speaking voice
▪ Undergo a basic background screening