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Sales Support

$20 per hour

TalentBridge

Job Title: Account Coordinator- Sales Support
Location: Charlotte NC (Onsite)
Duration: 2-3 Months contract to begin with..
Pay rate:- $20/hour
Schedule: First Shift

Overview
Our client is seeking an Account Coordinator to support their business sales professionals by managing and expediting complex orders, contracts, and quality control activities. This role plays a critical part in ensuring order accuracy, commission eligibility, and smooth execution throughout the end-to-end sales and ordering process.

What You'll Do
  • Serve as a primary point of contact for the client's sales professionals, supporting inbound requests related to complex orders
  • Configure, process, and ratify orders in Salesforce.com, ensuring completeness, accuracy, and commission eligibility
  • Provide pre- and post-sale monitoring, escalation, and resolution support for orders and contracts
  • Identify defective or incomplete opportunities and partner with internal teams to develop and execute resolution plans
Quality & Performance
  • Maintain high quality standards with minimal order rejects following training
  • Manage assigned cases, which are routinely reviewed and graded for quality and accuracy
  • Balance availability and productivity metrics, including time in active vs. auxiliary states
Qualifications
  • Experience supporting B2B sales teams in a coordination, sales support, or operations role
  • High attention to detail with the ability to manage complex, multi-step processes
  • Comfort working in Salesforce or similar CRM systems (Salesforce preferred)
  • Adaptability in a metric-driven environment
#INDWEST
Vacancy posted 2 days ago
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