Guest Service Agent
Hersha Hospitality Management
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Source: HHM Hotels
Hersha Hospitality ManagementVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Sparks, NV vacancy
- ...Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career...SuggestedDaily paidFlexible hoursShift work
$15 - $21 per hour
Job Title: Remote Guest Service Agent Hourly Pay: $15 - $21/hour Summary: We are looking for a friendly and enthusiastic Guest Service Agent to join our team! In this role, you will provide exceptional customer service by assisting with check-ins, check-outs, and addressing...SuggestedHourly payLocal areaRemote work- ...Job Summary Responsible for assisting guests with all aspects of hotel billing, billing requests, general information, and running... ...comps to reservations and follows up with hosts to ensure guest services Responsible for mail and fax distribution to the department...SuggestedFull timeWork at officeNight shift
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
$15.5 - $16 per hour
Job Title Casino Job Description Location: Gold Dust West Reno Shift: Grave Base Pay: $15.50 - $16.00 / Hour Other Compensation: Plus Tips Employee Type: FT Hourly Non Exempt Manage Others: No Contact Information Name: Jocelyn Salgado Arias...SuggestedHourly payShift work$24.33 per hour
...Open Availability, Weekend Shifts Preferred, Previous Concierge Experience Preferred Job Number Job Category Rooms & Guest Services Operations Location 13031 Ritz Carlton Highlands Ct, Truckee, California, United States, 96161VIEW ON MAP Schedule Full...Hourly payFull timeWork experience placementLocal areaRemote workWorldwideShift workWeekend workDay shiftMarriott International Inc
Reno, NV1 day ago$45k
Sono Bello is seeking a dynamic Front Desk - CES with a passion for aesthetics to join our team. You are the first point of contact for patients, ensuring an exceptional experience from start to finish in a fast-paced cosmetic surgery environment. Base salary starts at...Full timeSono Bello
Reno, NV4 days ago- ...contributionsPaid Time Off and Sick leaveExciting opportunities to growDynamic and fast paced environmentCulture of people first and service alwaysThe Housekeeper is responsible for cleaning resident apartments within guidelines, policies and procedures of the community....Local area
Clearwater Living
Reno, NV5 days ago - ...Specialty HospitalResponsibilities Northwest Specialty Hospital, an extension of Northern Nevada Medical Center, brings expanded services to a new building located at 6225 Sharlands Ave. in Northwest Reno. The facility will offer acute rehabilitation and adult behavioral...Daily paidFull timePart timeLocal area
Wellington Regional Medical Center
Reno, NV5 days ago - ...Housekeeper OpportunityNorthwest Specialty Hospital, an extension of Northern Nevada Medical Center, brings expanded services to a new building located at 6225 Sharlands Ave. in Northwest Reno. The facility will offer acute rehabilitation and adult behavioral health services...Daily paidFull timePart timeLocal area
Universal Health Services
Reno, NV1 day ago $17 per hour
...at MasterCorp, Inc.At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader... ...linensReport missing inventory and supplies to SupervisorPerform weekly guest services cleans as directedAssist in maintaining the cleanliness...Hourly payPart timeMasterCorp
Reno, NV5 days ago- Housekeeping OpportunityNorthern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. This Housekeeping opportunity is part time @ ...Full timePart timeLocal areaFlexible hoursAfternoon shift
Wellington Regional Medical Center
Sparks, NV5 days ago $725 per month
...community.Respond to resident room emergencies, and log cleaning activities as required.Housekeepers also interact with residents and guests in a friendly and courteous manner.Brookdale is an equal opportunity employer and a drug-free workplace.Job InfoJob Identification...Hourly payFull timeTemporary workPart timeFlexible hoursBrookdale Hockessin
Sparks, NV5 days ago- ...Responsibilities:Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the environmental services department.Performs routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges,...Full timePart timeLocal area
Wellington Regional Medical Center
Reno, NV5 days ago - ...Travel Concierge (Remote)Reno, Nevada, United StatesAbout the Job Travel Concierge (Remote)About Us: We are a dedicated travel services company focused on providing personalized, high-quality travel experiences. By working with top travel providers, we help clients design...Remote work
HB Travels
Reno, NV1 day ago - ...Housekeeper: The Cleanliness Champion!Your Challenge: Ensure a spotless environment and impeccable presentation for every guest!Ready to be the backbone of guest comfort and the champion of cleanliness? Join Sandpiper Hospitality (SH), one of the fastest-growing companies...Local area
Sandpiper Property Management
Reno, NV5 days ago - ...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...Work at officeNight shift
Tharaldson Hospitality Management
Sparks, NV3 days ago - ...miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests... ...according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with...Work experience placementBank staffShift workNight shift
Marriott International Inc
Reno, NV1 day ago - ...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...Full timeWork at officeNight shift
Tharaldson Hospitality Management
Sparks, NV1 day ago - ...Night AuditorSchulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization... ...and restaurants.Job Duties And ResponsibilitiesAudits the daily guest ledgerHandles all end-of-day accounting functions including...Daily paidImmediate startFlexible hoursNight shiftWeekend work
Schulte
Reno, NV3 days ago - ...that specializes in creating unique and unforgettable experiences for our clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a...Remote workFlexible hours
Penny's Adventures
Reno, NV1 day ago $18.27 per hour
...Position Type Non-Management Pay Range: $18.27-$18.27 per hour POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts...Hourly payFull timeNight shift- ...Responsibilities include assisting with orders, stocking, compliance with cannabis regulations, and ensuring a safe, welcoming environment. Prior cannabis experience is not required; the ideal candidate has strong customer service and the #J-18808-Ljbffr Greenthumbindustries
- ..., guiding product selection and safe consumption approaches. You will educate guests, welcome inquiries, and help maintain a welcoming, compliant retail floor. Join a team that values service, accountability, and ongoing cannabis education; prior cannabis experience not...
- ...in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create... ...everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are...Night shift
- ...that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout,... ...procedures. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions...Shift workNight shift
- ...perks! As a Night Shift Associate you will: Accurately process guest room reservations and cancellations. Operate computer... ...MacCall Management L.L.C. has been providing exceptional guest service for the past 30 years by "delighting every guest, every day, one...Full timeWork at officeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...Opportunity: Room AttendantClean and maintain guest rooms to ensure rooms meet established standards.Your Growth PathHousekeeping Supervisor – Assistant Executive Housekeeper – Executive HousekeeperYour FocusGreet guests upon interaction with a warm and friendly greeting...Full timePart timeWeekend work
Hersha Hospitality Management
Sparks, NV3 days ago $16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Sparks, NV3 days ago- ...responsibilities include, but are not limited to, the following:Clean, restock and maintain orderliness and maintenance of guest rooms. Provide turndown service and ensure proper Housekeeping room status.Non-Cleaning Functions: Conduct AM and/or PM physical room checks. Report...All shiftsFlexible hoursShift workNight shift
Grand Sierra Resort and Casino
Reno, NV5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches