Parts Counterperson

Job Description

Job Description

Job Summary : We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Health, dental, and vision insurance
• 401(k) plan
• Paid time off
• Opportunities for advancement
• Employee discounts

Responsibilities

• Oversee the parts sales process from start to finish

• Communicate with staff and customers in a friendly and professional manner

• Converse effectively/efficiently regarding customer parts status

• Read and understand the parts catalog when looking up and speaking to specific parts

• Answer phone calls, provide price quotes and other information to customers

• Provide high-level service to both internal and external customers

• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

• fulfill parts requests from all necessary vendors

• Make sure all internal requests for parts are billed on service repair order

• as needed/ help with many tasks and responsibilities of the parts dept

Qualifications

• Dealership or Parts store experience required

• High School Diploma or equivalent 

• Eager to improve in a dynamic work environment

• Strong interpersonal and time management skills

• Ability to multi task and follow through
• Positive attitude a must and ability to work in a team

• Valid driver's license and clean driving record

Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.