Strategic Sales Representative

Customer Sales Representative

The Five Star sales strategy is two-fold. We sell our services to customers to add value to their supply chains. We also sell our freight lanes and value proposition to a growing carrier network in order to build sustainable capacity solutions for our customers.

The central mission of a customer sales rep is to increase revenue by building and developing new key customer relationships with companies who will build greater synergies for our network. The production will come by executing against Five Star's defined sales process to target customers in focused metro areas and develop a subsequent strategy for increasing Five Star's business with those customers over time to build a larger share of business.

Primary Duties and Responsibilities:

Build a Sales Pipeline - Prospect and generate new sales opportunities for the Five Star Trucking.

Gain insight into the customer's or prospect's organization, processes, needs, and wants to better provide solutions.

Identify how Five Star Trucking can help potential customers through market intelligence and research.

Prepare timely business quotes, bids, rates, and proposals for prospective customers.

Proactively communicate professionally through high-volume phone calls, email, and other channels.

Utilize Lead Gen, CRM and other technologies to provide unparalleled customer experiences.

Key Responsibilities:

• Build, manage and execute a sales pipeline to both generate current and future revenue and achieve leadership sales targets for the Company.
• Utilize various sales approaches, timely market intelligence, various technologies and Five Star Trucking's value proposition to build unique, personalized and long term client relationships.
• Leverage different communication mediums to execute activity-based selling.
• Provide tailored client solutions through deeper understanding of their organization, wants and needs.

Essential Tasks, Duties, and Responsibilities:

1. Sales Pipeline Management:

• Create and manage a sales pipeline by prospecting and generating new sales opportunities that align with the Five Star's 3PL services.
• Ability to manage and execute the flow of opportunities through the sales process to achieve sales targets set by leadership.

2. Understanding and Leveraging Value Proposition:

• Leverage Five Star Trucking's Value Proposition to uncover and identify best-fit opportunities for potential clients.

3. Sales Approach and Relationship Building:

• Leverage a mix of transactional and consultative sales approaches to establish initial client relationships.
• Build and cultivate deep, long-term client relationships to ensure ongoing business and customer satisfaction.

4. Market and Industry Analysis:

• Ability to monitor, understand, and apply market trends, industry updates, and the economy to provide valuable market intelligence to prospects and clients.

5. Customer Insight and Solution Provision:

• Acquire insight into the customer's or prospect's organization, processes, needs, and wants to better tailor solutions that meet their needs.

6. Professional Communication:

• Proactively and professionally communicate both internally within the organization and externally with clients and prospects.

7. Activity Based Selling:

• Deliver activity-based selling through a combination of outreach methods such as phone calls, emails, and other communication channels.

8. Technology Utilization:

• Comfortable utilizing technologies to track sales pipeline and progress in CRM and other tools

Requirements

Ability to work independently and self-motivated to drive results

Sound understanding of sales prospecting tactics and developing sales strategies

Practice a balance of patience and persistence to achieve targets in a challenging role

Minimum two (2) years experience in a sales role (e.g. pipelining, lead generation, cold calling, research)

Minimum two (2) year experience in the logistics industry with complete understanding of Full Truckload OTRtransportation

Experience with computers including Windows Microsoft Office Suite, GSuite, and industry-specific software

Possess working knowledge of various sales technologies and tools (i.e. Lead Generation Software, CRM)

Negotiation skills with the ability to motivate potential customers

Team player that understands the importance of collaboration to service the clients

Ability to multi-task in a fast-paced environment and meet performance metrics

Strong listening skills

Exemplary writing and communication skills

Consultative Sales experience preferred but not required

Familiarity with EOS (Entrepreneurial Operating System) is a plus

Obtained at least High School Diploma or GED

Physical Requirements:

• Must be able to remain in a stationary position for extended periods.
• Frequently move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Frequently communicate with customers and company staff. Must be able to exchange accurate information in these situations.
• Occasionally lift and move objects up to 20 pounds.
• Ability to work in a fast-paced environment and handle stress effectively.

Work Environment:

• This role is primarily based in an office setting with standard office conditions. Occasional travel may be required to meet with customers or attend industry events.

Work Hours and Schedule:

Position will be responsible for working a Monday-Friday, 8:00AM-5:00PM EST schedule

Why Five Star?

• Casual, inclusive, and fun culture focused on teamwork.
• Industry training program.
• Opportunity for growth and internal advancement opportunities.
• Accessible leadership.
• Competitive salary with uncapped commission structure.
• Comprehensive benefits package including, but not limited to, medical, dental, vision, life insurance, paid time off, 401K with company match.

Equal Opportunity Statement: Five Star Trucking is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.