Sales Coordinator Avila Beach House and Pacific Point Resort

Sales Coordinator Avila Beach House and Pacific Point Resort

As a Sales Coordinator, you will be a point of contact for group functions and bookings at Avila Beach House and Pacific Point Resort. You will coordinate room blocks, rooming lists, amenities, event details, and follow-up while serving as a liaison among clients, the sales team, and guest services teams at both properties. You will communicate with guests, vendors, and coworkers in a welcoming and professional manner.

The ideal candidate has experience in event coordination or hospitality, enjoys solving problems, and can manage competing priorities across two properties. This role offers an opportunity to earn an incentive in the form of a service fee based on qualifying business you book. Wedding planning and event service experience are a plus, as both are part of the role. Come grow with us at these Central Coast properties!

Responsibilities of the Ideal Candidate

• Serve as a point of contact for guests, coworkers, and vendors before, during, and after group events.
• Coordinate rooming lists, room blocks, event setup details, signage, equipment, and amenities.
• Answer group questions and communicate event details between the sales and guest services teams at both properties.
• Build professional, attentive relationships with guests and prospective clients through correspondence, site tours, feedback requests, and thank-you messages.
• Review group reservations and booking status weekly to confirm that information is accurate and room blocks are properly set up.
• Prepare Banquet Event Orders (BEOs) for meetings and events and conduct BEO meetings.
• Become proficient in the systems used by the properties, including RoomKey, Event Temple, and Microsoft Office, and maintain detailed records.
• Follow through on contracts and reservations, including system entries, deposits, and communication with hotel teams.
• Manage group billing and follow up on outstanding invoices.
• Assist with wedding planning and event service as needed.

Starting pay: $22 -$25 DOE

Core Competencies

• Organization and attention to detail
• Composure under pressure
• Clear, effective communication
• Customer focus

Experience and Education

• At least two years of event coordination or hospitality experience.
• Ability to solve problems in the best interests of guests and the properties.
• Confidence in leading and coordinating groups of people.
• Ability to draft professional documents and correspondence.
• Ability to multitask and prioritize assignments.
• Strong organizational and verbal communication skills.
• Flexibility to work nights, weekends, and holidays as needed.

Physical Requirements

• Frequently lifting or carrying up to 40 pounds to assist guests and support events.
• Standing for extended periods.
• Hearing, understanding, and communicating with staff, vendors, and guests in person, by phone, and in writing.
• Bending, twisting, pushing, pulling, stooping, and kneeling.
• Ascending and descending a ladder.

Equal Opportunity Employer

CCC Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need an accommodation for any part of the application process because of a medical condition or disability, please contact View email address on click.appcast.io.

CCC Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.