Admissions Advisor- Charlotte (Hybrid)

Admissions Advisor

At MyComputerCareer, we're transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we're focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.

Hours: Monday-Friday 9:30am - 6:30pm or 11am - 9pm EST

Compensation: $50-70K (hourly, non exempt)

Location: Onsite, Charlotte campus (Hybrid)

Purpose of Position: As an Admissions Advisor for MyComputerCareer, you will guide prospective students toward life-changing educational opportunities. Your role involves inspiring and motivating potential students to enroll in our programs, providing personalized consultations, and supporting them throughout the enrollment process. If you're passionate about helping others achieve their career goals, we want to meet you!

Essential Duties & Responsibilities

• Conduct virtual consultations with prospective students, presenting the value of MyComputerCareer through engaging discussions and presentations.
• Perform daily follow-up calls to help prospective students progress toward enrollment.
• Assist students in obtaining required enrollment documentation, such as transcripts and identification.
• Guide students through securing financial aid and private lender funding.
• Set expectations for success in the program and ensure onboarding completion, including interviews and attendance on the first day of labs.
• Participate in student recruitment and retention efforts, including "save the student" meetings.
• Maintain a high level of engagement with prospective students, with a minimum of 50 follow-up calls daily.
• Perform additional duties as assigned.

Key Competencies

• Professionalism, trustworthiness, and strong ethical standards.
• Exceptional oral and written communication skills.
• Results-driven and organized, with a passion for achieving goals.
• Sales-oriented with a customer-focused mindset.

Education & Experience Requirements

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Proven high-performing sales experience.
• Experience with Salesforce is a plus.

Physical & Cognitive Demands

• Communicate clearly and effectively with prospective students.
• Detect and address potential areas for improvement within the enrollment process.
• Maintain consistent cognitive focus to manage complex transactions.
• Occasionally perform minor physical tasks such as stooping or kneeling.

Why Join Us? At MyComputerCareer, we offer a supportive environment where you can make a meaningful impact on the lives of our students. If you're looking for a fulfilling career where you can help others succeed while growing professionally, apply today!

Comprehensive Benefits That Support You at Every Stage

We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.

Our benefits include:

• Multiple medical plan options, including HSA plans with employer contributions
• Dental and vision coverage
• Company-paid life and disability insurance
• 401(k) with company match
• Generous paid time off and holidays
• Employee Assistance Program (EAP) for confidential personal support
• Optional coverage such as accident, critical illness, and pet insurance

We're committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home.

Equal Employment Opportunity Statement: MyComputerCareer is an Equal Opportunity Employer.