Flight Following/Dispatch

Job Description

Job Description

Mountain Air Cargo, Inc. (MAC)

Flight Follower / Aircraft Dispatcher

We are committed to providing a stable, growth-oriented and inspiring work environment that offers opportunities for professional, personal and financial growth. If you are interested in joining a growing team, where YOU are our most valuable asset, then MAC is the place for you.

MAC, Inc. Professional Expectation Statement

In the performance of your respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and service agencies.

Position Purpose

To serve as a Flight Follower in the Operations Control Center (OCC) and ensure the OCC serves its primary mission of managing the airline's operations to the highest degree of safety and efficiency. This includes the responsibility of leading Standard Operating Procedures (SOPs), Irregular Operations (IROPS), and ensuring that the best service is provided to the customer by effectively planning and communicating.

Responsibilities/Duties

• Plans, releases and monitors flights in accordance with applicable Federal Regulations and Mountain Air Cargo, Inc. (MAC) policies and procedures.
• Monitors the status of all company flights from pre-flight planning through departure until completion of the flight.
• Works in a team environment with a positive attitude.
• Collects and disseminates weather and aeronautical information to flight crews.
• Ensures all ground handling, deicing, fuel, landing/departure slots, and landing/overfly permits are in order prior to releasing a flight.
• Identifies, anticipates, and takes corrective action to minimize actual/potential delays due to weather, scheduling, operations, crew legality, maintenance issues, or any other operational disruption.
• Advises appropriate personnel of potential/actual delays and conditions affecting safety of flight.
• Coordinates with Maintenance Control to ensure aircraft status will permit the intended operation to be conducted safely and in accordance with applicable ATC, government regulations, and international policies.
• Ensures that MEL/CDL limitations or restrictions are evaluated and complied with.
• Determines airport suitability/risk assessment.
• Maintains a shift log for recording key data for all assigned flights and missions.
• Complies with all applicable federal/state health and safety regulations.

Qualifications

• High school diploma or GED required.
• Previous Part 121 airline operations experience preferred.
• Valid FAA Part 121 Aircraft Dispatcher Certificate.
• Ability to pass a 10-year criminal history and background check.
• Able to pass a DOT drug screen and be enrolled in the company Drug and Alcohol Testing Program.
• Working knowledge of Microsoft Office programs (Outlook, Excel, Word).
• Excellent written and oral communication.
• Time management skills, organization, and the ability to prioritize tasks.

Special Position Requirements

• Some travel required.

Position Details

Supervisory Responsibility:  N/A

Training Requirements:  Remain current and qualified as a Flight Follower/Dispatcher.

Important Employment Information

• FAA Certificate Contingency:  This position requires holding and maintaining a valid FAA Part 121 Aircraft Dispatcher Certificate in good standing at all times. Any suspension, revocation, or lapse of this certificate may result in termination of employment.
• Pre-Employment & Random Drug and Alcohol Testing:  This position is subject to pre-employment drug testing in accordance with FAA regulations (14 CFR Part 120) and DOT procedures (49 CFR Part 40). All applicants who receive a conditional offer of employment must successfully pass a drug test screening for marijuana (THC), cocaine, amphetamines (including methamphetamine and MDMA), opioids (including codeine, morphine, hydrocodone, hydromorphone, oxycodone, and oxymorphone), and phencyclidine (PCP) prior to beginning work. Employees are also subject to random drug and alcohol testing under FAA regulations throughout their employment.
• Background Check:  Employment is contingent upon successful completion of a criminal background check.
• Work Authorization / Form I-9:  All new hires must provide documentation establishing identity and authorization to work in the United States, as required by federal law (Form I-9).
• E-Verify Participation:  MAC participates in the E-Verify program. Upon hire, MAC will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
• Equal Employment Opportunity:  MAC is an equal opportunity employer and prohibits discrimination or harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
• At-Will Employment:  Employment with MAC is at-will. This posting does not constitute an offer of employment or a contract for any specific duration.

Working Conditions and Physical Effort

Work is typically performed in an office environment. However, due to work requirements, frequent travel may be required, which will involve exposure to noise, chemicals, adverse temperatures, and other similar hazards.