Veterinary Regional Operations Manager

Veterinary Regional Operations Manager

Innovetive Petcare is looking for a dynamic and experienced veterinary operations leader to join our team as a Regional Operations Manager (ROM). This remote leadership role is ideal for a motivated individual with multi-site, multi-state veterinary management experience and a passion for supporting hospital success.

Location Flexibility: Candidates must reside in, or be willing to relocate to, one of the following 17 states where Innovetive Petcare operates: AL, AR, CT, FL, GA, LA, MD, MA, MS, NY, NC, OK, PA, SC, TN, TX, VA. Extensive travel (up to 75%) is required - qualified candidate should have easy access to a major airport.

About the Role

As a Regional Operations Manager, you will oversee the business and operational performance of 5–15 veterinary hospitals within Texas, Georgia, and South Carolina. You will serve as a strategic partner to hospital leadership, ensuring excellence in patient care, staff development, and financial outcomes. You will be the primary liaison between our veterinary practices and the Innovetive Support Center, helping to drive operational improvements, implement corporate initiatives, and support sustainable growth across your portfolio.

Key Responsibilities

• Lead the daily operations of assigned veterinary hospitals with full P&L ownership
• Partner with hospital leaders to develop and implement business strategies that drive growth and operational efficiency
• Coach hospital teams, set performance goals, and track KPIs
• Mentor Hospital Managers and Managing DVMs; conduct annual performance reviews
• Identify and support staffing, scheduling, and labor optimization opportunities
• Analyze operational and financial reports; recommend actionable improvements
• Support new client acquisition, client retention, and service line expansion
• Manage regional recruiting efforts in collaboration with our recruiting team
• Champion Innovetive-wide initiatives and standard operating procedures
• Facilitate onboarding and training for new hospital leaders
• Build a positive, collaborative culture focused on exceptional veterinary care

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred
• 3–5 years of multi-site, multi-state veterinary practice management experience, with experience in specialty and emergency medicine preferred.
• Proven track record of P&L management, business strategy, and leadership coaching
• Strong communication, organizational, and conflict-resolution skills
• High emotional intelligence and a servant leadership mindset
• Ability to thrive in a fast-paced, decentralized environment
• Proficient in veterinary practice management software and operational metrics
• Willing and able to travel up to 75% regionally

Why Innovetive Petcare?

We're a fast-growing network of best-in-class animal hospitals led by people who truly care. As part of our team, you'll enjoy:

• Competitive salary + annual bonus eligibility
• Paid time off and paid parental leave
• Comprehensive health, dental, vision, and life insurance
• 401(k) with company match
• Robust career development and leadership training programs
• The opportunity to make a meaningful impact in the veterinary industry

Ready to take your veterinary leadership career to the next level? Join Innovetive Petcare and help shape the future of veterinary operations.

Apply now to become a trusted partner to our hospitals and drive success across our growing network.

About Innovetive Petcare

Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow. We run a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development. At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health. We are a culture-first company, that is working to redefine the veterinary lifestyle! We don't just talk about it; we are living it!

Equal Opportunity Employer Policy

Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.