Vietnamese Speaking Medical Receptionist

A bit about us:

We are seeking a dynamic, motivated, and passionate individual to join our healthcare team as a Consulting Vietnamese Speaking Medical Receptionist. This unique role is ideal for someone who is bilingual in English and Vietnamese, has a background in healthcare, and is proficient in electronic medical records (EMR) software. The successful candidate will be the first point of contact for our Vietnamese-speaking patients, providing exceptional customer service and ensuring seamless communication between patients and healthcare providers. This position offers a competitive salary and benefits package, and provides an opportunity to make a real difference in the lives of our patients.

Why join us?

Medical, Dental and Vision Insurance
401k w/ Match
PTO
Holiday Pay
Sick Pay
Monday-Friday 8:30A-5PM Schedule

Job Details

Job Details:
We are seeking a dynamic, motivated, and passionate individual to join our healthcare team as a Consulting Vietnamese Speaking Medical Receptionist. This unique role is ideal for someone who is bilingual in English and Vietnamese, has a background in healthcare, and is proficient in electronic medical records (EMR) software. The successful candidate will be the first point of contact for our Vietnamese-speaking patients, providing exceptional customer service and ensuring seamless communication between patients and healthcare providers. This position offers a competitive salary and benefits package, and provides an opportunity to make a real difference in the lives of our patients.

Responsibilities:
1. Greet patients warmly and ensure their comfort throughout their visit.
2. Handle incoming calls and emails, scheduling appointments, and managing patient inquiries in a professional and timely manner.
3. Utilize EMR software to accurately input patient information and medical histories, and to track patient interactions.
4. Provide interpretation services between patients and healthcare providers, ensuring clear and accurate communication.
5. Maintain patient confidentiality in accordance with HIPAA guidelines.
6. Collaborate with healthcare team to ensure smooth patient flow and efficient operations.
7. Assist with patient education, providing information and resources in Vietnamese as needed.
8. Perform other administrative duties as assigned, such as billing, filing, and maintaining office supplies.

Qualifications:
1. High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or related field preferred.
2. Minimum two years of experience in a medical receptionist role or similar; experience in a healthcare setting is strongly preferred.
3. Fluent in both English and Vietnamese, with excellent verbal and written communication skills.
4. Proficiency in electronic medical records (EMR) software is required.
5. Strong customer service skills, with a demonstrated ability to interact with patients in a compassionate and respectful manner.
6. Excellent organizational skills and attention to detail.
7. Ability to work independently and as part of a team.
8. Knowledge of medical terminology and healthcare procedures is a plus.
9. Must have a professional demeanor and a positive attitude.
10. Must be able to handle sensitive information with absolute confidentiality.

If you are a dedicated professional who enjoys helping others and has the skills listed above, we would love to hear from you. Apply today to join our team and help us provide outstanding care to our Vietnamese-speaking patients.

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