Help Desk Analyst
$25 per hourProgressive It
Job Type: Hybrid (onsite Mon - Wed / remote Thu - Fri) Location: Irving, TX Pay: $25/hr Help Desk Analyst First line of defense to triage incoming tickets Solid help desk fundamentals and good judgment on escalations Manage tickets (log, track and update support requests) Troubleshoot Issues (SW, HW and basic network connection errors) MS 365 Support Hardware support VPN support SW application support Strong Communication (verbal / written) Strong Customer Service #J-18808-Ljbffr Progressive IT
Vacancy posted 3 days ago
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