Member Service Specialist - Campbell County - Rustburg, VA

Job Description

Job Description

POSITION TITLE: Member Service Specialist

STATUS: Non-exempt

LOCATION: Campbell County office in Rustburg, VA

REPORTS TO: Agency Manager

COMPENSATION: $36,000 - $56,000 Annually

Our Campbell County Farm Bureau Office in Rustburg, VA has an excellent Full-Time opportunity available for a career oriented, customer focused individual.

Hours : Monday - Friday, 8:30am - 5:00pm

The Customer Service Representative/ Member Service Specialist is responsible for:

• Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.
• Working with our County Board of Directors
• Promoting Farm Bureau Bank
• Assist individuals / members with health insurance needs

Qualifications include:

• Previous administrative support experience
• Outstanding technical skills, including MS Office applications
• Effective verbal & written communication
• Strong customer service skills and a positive attitude.
• Property & Casualty license (within 3 months of hire) Paid for by company
• Previous insurance experience preferred
• Outside/Inside sales experience a plus

Benefits:

• Paid training for both licensing and standard sales training
• Ongoing development and support in all roles
• Medical and dental insurance on your first day of work
• Additional perks such as gym membership discounts for field employees, Legal Shield resources and flexible spending account
• 401k with 6 percent company match
• 20 days of Paid Time off (PTO) each year

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.