KIA Master Technician Team Lead - Auto Park KIA

What will you do? Supervise, mentor and assist with the development of technicians in the workshop Partner with regional TDA & Diagnostic Specialist to assist with onboarding and career development for technicians Serve as a liaison between the Service Manager, Diagnostic Specialist, Service Advisors, Parts personnel, Technicians, Warranty Administration and clients Maintain close contact with Shop Foreman to support personnel Ensure quality control inspections and road tests are completed as applicable post repairs Ensure adhesion to warranty policies and procedures Perform all other duties and special projects as assigned Assign jobs according to technician/team skillset and workload requirements Manage team goals, metrics, KPI’s, work volume Effectively coach, give performance feedback and provide development opportunities within own area of responsibility or department Assist with employee evaluations and goal setting *This is a productive Team Lead position What are we looking for? Knowledge, Skills, and Abilities Excellent verbal and written communication skills. Excellent organizational skills and attention to detail Excellent time management skills, with a proven ability to meet deadlines Strong leadership skills Adjusts quickly to new or changing work environment Excellent interpersonal and customer service skills. Has some authority for personnel actions Qualifications Must be Master Certified. Experienced in service principles, concepts and service department operations Reviewing and improving processes, methods, and tools to increase efficiency and accuracy Valid Driver’s License with a clean record Benefits Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Dormont Manufacturing Co