Library Assistant

Position Overview Library Assistant – Coral Gables, FL. Full‑time role at Richter Library, University of Miami. Responsibilities Provide customer service at the Access desk, assisting patrons with services and locating library materials. Supervise student staff and coordinate referrals to the Learning Commons and other library services. Serve as contact for staff and patron problem resolution and oversee building operations, including opening and closing duties. Maintain safe building conditions and consistent customer service, resolving patron account issues. Assist the night supervisor in maintaining a scholarly atmosphere; may assume responsibility for opening or closing the library and overall building duties. Oversee specific collection areas, such as New Books, when assigned. Perform scheduling and staffing coordination with the Access Services Manager. Check in/out, renew library, ILL, and Reserve materials; maintain headcounts and paging workflow. Issue and update library patron permits/passes and Temporary CaneIDs. Answer circulation procedure questions and manage patron accounts, records, and transactions. Monitor library entrance and public areas to enforce policies and handle fines, encumbrances, claims, etc. Assist with stacks maintenance, UML location & processing duties, and inventory processes. Perform searches, deliver and retrieve library materials from all lending locations. Communicate effectively with university staff, faculty, and administrators and attend departmental meetings. Participate in library committees, task forces, and other assigned duties. Hours Tues‑Thu: 12:00pm –8:00pm; Fri‑Sat: 2:00pm –10:00pm; subject to change to meet department needs and library operating hours. Qualifications High school graduate or equivalent; one year of relevant work experience, or two years of related experience or two years of college preferred. Typing skills of at least 25 words per minute. Proficiency in Microsoft Office (Word, Excel, Outlook) required. Fluency with Ex Libris Alma/Primo library systems or analogous systems preferred. Strong written and oral communication skills; demonstrated customer service skills. Physical capability to lift 30pounds, push 50+ pounds, and reach while on a stool. Experience with maintenance of library collections is a plus. Any relevant education, certifications, or work experience may be considered. Legal Statement The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time; Employee Type: Staff. #J-18808-Ljbffr 3M HEALTHCARE