Home Improvement Warranty Technician

P.J. Fitzpatrick, LLC

Post-Install Customer Care Technician

Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week?

If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.

Essential Job Responsibilities:

Troubleshoot and diagnose various home repair issues
Communicate repair needs and opportunities to customers
Balance the needs of the customer with the profitability of the project
Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths
Create and deliver detailed scopes of work and other forms
Accurately follow procedures
Maintain company vehicle, ensure regular and timely maintenance
Maintain professional appearance and reliability
Deliver the highest level of excellence in customer service
Manage daily schedule with direction from Coordinator
Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work

Pay: Hourly rate plus the potential of a monthly incentive

#PJFITZ2025

P.J. Fitzpatrick, LLC

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Vacancy posted 22 hours ago

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