Site Operations Manager

Operations Manager

The Operations Manager is a full-time exempt position with Kilowatt Events, Inc (KWE). This position will start as a 90-day contract with the intention to hire full-time upon completion. The main objective of this role is to be the operational lead on small-to-medium events or a support role to our large and major events, overseeing all operational and logistical elements. This includes end-to-end planning for outdoor events with no existing infrastructure. This position will report to the Associate Director of Site Operations and is responsible for taking the lead on making decisions that create the best product possible for both the clients and Kilowatt, in the advance work and on-site.

Location

There is a preference for position to be based in San Diego so as to maintain a regular presence in our headquarters office. However, we are open to a hybrid arrangement for the right candidate (minimum of 8 days in office per year if no San Diego based), with office attendance at mutually agreed-upon intervals. Travel to events across the country is required. Relocation assistance is available to the selected candidate.

Why You Will Love This Role

1. Work on High-Profile Events: From sporting events to custom event construction projects, you'll take the lead or collaborate in delivering memorable, headline-worthy events. 2. Make a Real Impact: As a key decision-maker, you'll directly shape event success and collaborate with top-tier clients, sponsors, and venues. 3. Travel and Flexibility: Combine your love for creativity and logistics while traveling to exciting event locations. 4. Growth Opportunities: This role provides opportunities to career growth within a company that values innovation, teamwork, and professional development.

Essential Functions

Event Layout & Design:

• Create event layouts and floor plans, utilizing software such as CAD or VectorWorks. Learning VectorWorks will be a requirement.
• Collaborate with the design and production teams to ensure event spaces are optimized for attendee flow, accessibility, and safety.
• Create plans for access point for vehicles, staff, and fans that contemplates the needs of the events and the requirements for security, accessibility and emergency support.
• Utilize the 2D site plan and physically mark and measure the layout onsite, while thinking critically and adjusting as needed.

Event Advancement & Supplier Sourcing:

• Source and manage suppliers for key event construction aspects, including heavy equipment, scaffolding, power, internet, restrooms, fence, office trailers, staging, carpentry, and fabrication.
• Populate supplier orders, track inventory, and ensure all equipment and materials are sourced on time and meet event requirements.
• Research what permits are necessary per the location and complete the application and approval process

Onsite Management & Coordination:

• Oversee suppliers, staff, and contractors onsite, ensuring timely delivery and quality of work.
• Communicate with the event lead and other stakeholders to resolve issues, track progress, and meet all deadlines.
• Work closely with broadcast, technical teams, and other vendors onsite to ensure successful execution of the event.

Budget Management & Reporting:

• Track and manage event budgets, providing regular updates to the event lead on any projected changes or variances.
• Manage creation of billback tracking and continuously update and communicate during the planning and execution.
• Ensure all budget-related aspects of the event are adhered to during both the advance planning and onsite execution phases.

Post-Event Analysis & Reporting:

• Create post-event reports, evaluating successes and identifying areas for improvement.
• Track client feedback and recommendations to improve future events, ensuring continuous improvement in operations.

Health & Safety Compliance:

• Adhere to all health & safety protocols, ensuring all team members and suppliers comply with site guidelines and safety regulations.
• Monitor onsite safety practices and address any issues in real-time to prevent accidents and delays.

Communication & Collaboration:

• Collaborate with other assigned Event Leads, as assigned, to fulfill timelines, communicate updates, and create load-in schedules.
• Serve as the main Event Lead for assigned events by maintaining clear, timely, and positive communication with clients, internal teams, vendors and suppliers to ensure smooth event execution.
• Proactively address potential issues and challenges, keeping all parties informed and aligned throughout the event lifecycle.

Qualifications

1. 3+ years onsite event experience in operations on major outdoor events, temporary event sites, and/or televised broadcasts. 2. Experience with client servicing. 3. Construction experience building temporary structures for event settings required. 4. The ability to lift up to 50 lbs. 5. Heavy equipment experience with forklifts and aerial lifts (certification will be required) 6. Proficiency in CAD or VectorWorks (Preferred). Learning Vectorworks will be a requirement. 7. Ability to travel frequently and for extended durations (up to 3-4 weeks at a time). 8. Proficiency in Microsoft Office Suite. 9. Strong computer literacy required. 10. The ability to manage multiple projects and tasks at one time in a highly organized and clearly communicated way. 11. A desire to troubleshoot and problem solve with a strong ability to think critically. 12. 3+ Professional References required.

Who We Are

Kilowatt Events is a woman owned, live event production business that specializes in building and operating temporary event venues, designing custom brand activations, and creating turnkey programs for the fan experience. Our expertise has supported televised world-class sporting productions, Red Carpets, Lifestyle Festivals, Fortune 100 Corporate Events and is proud to have collected a Sports EMMY for our work on the College Football National Championship for ESPN. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Compensation

The annual base salary range for this position is $82,000.00-$88,000.00, which is what the initial 90-day contract is to be based on. The pay scale provided is the range that Kilowatt Events reasonably expects to pay as starting base compensation for this role. All Kilowatt Events compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with Kilowatt Events' operational business needs and applicable law.

Comprehensive Benefits Include

• Bonus: Full-time team members are eligible for an incentive bonus at the end of each fiscal year of the Company. While not guaranteed, KWE strives to payout 10% of annual salary if company financial goals are reached.
• Commission: Full-time team members are eligible for commission on new business brought to KWE.
• Employer Contributed Retirement Plan: Full-time team members are eligible after 1 year of full-time employment. 3% of annual salary is contributed to 401k plan regardless of employee participation.
• Insurance: Full-time team members are eligible to enroll 1st of the month after 60 days from full-time start date. Medical, Dental, and Vision plans offered. Company contributes 70% of the cost of plans.
• Flexible Spending Accounts and Dependent Care Plans offered for full-time team members.
• Unlimited Paid Time Off.