General Manager

Job Description

Job Description

PAPE’ KENWORTH – NORTHERN CALIFORNIA & NEVADA REGION

GENERAL MANAGER:

Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you strive to be the best and win? If you answered yes to these questions, we want to hear from you!

Pape’ Kenworth, a premier medium and heavy-duty truck dealer in the West, is seeking a highly motivated and experienced General Manager to lead our team in the Northern CA and Nevada regions.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our General Manager, you will be a dynamic leader responsible for driving performance, growth, and operational excellence across our Pape’ Kenworth & Pape’ Truck Leasing branch locations in the Northern California & Reno/Sparks Nevada regions. This includes branches in San Leandro, CA, Morgan Hill, CA, Sacramento, CA, and Reno/Sparks, NV . This role demands a strategic mindset, operational oversight, and a strong leadership presence to guide branch teams in delivering outstanding service, sales, and profitability.

Primary Duties & Responsibilities:

• Lead and manage the operations of multiple branches, aligning each with company objectives and performance standards.
• Develop and implement regional sales strategies, forecast performance, and set measurable business goals.
• Oversee branch budgets, control operating costs, and ensure long-term profitability.
• Monitor market share trends, competitor activity, and local market dynamics to maintain a competitive edge.
• Drive customer satisfaction by ensuring exceptional service and support across all departments.
• Champion a high-performance culture, focused on results, collaboration, and continuous improvement.
• At a minimum, visit each branch in the region once each quarter to ensure operational excellence and provide leadership to managers and members.

All of your efforts are geared towards providing exceptional service to our customers and being the leading medium and heavy-duty truck dealer in the area. If you are a great leader, results-driven, and are looking to make a difference, join our team today!

WHAT YOU NEED:

• Proven track record of successful management experience in capital goods, retail operations, or dealership environments.
• Strong background in sales, marketing, budgeting, and personnel leadership.
• Demonstrated experience in developing teams, setting performance goals, and achieving sales targets.
• Tech-savvy, with strong proficiency in Microsoft Office (Salesforce, Excel, Word, Outlook, PowerPoint).
• Exceptional communication, decision-making, and interpersonal skills.
• Valid driver’s license with a clean driving record.
• Must reside within or be willing to relocate to the assigned regional area.

Compensation: Competitive Salary (Depending on Experience) & Performance Based Bonus Opportunity

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.