Service Technician in Maple Grove

Overview Zanasi USA – Service Technician As a leading distributor in the industrial inkjet coding and marking industry, Zanasi USA is seeking an experienced Service Technician to support the Zanasi USA team. Responsibilities Troubleshooting electrical/low‑pressure fluid systems Repairing/replacing system components System software installation and troubleshooting Installation of new systems at customer sites Operator and maintenance personnel training Technical support to customers via phone, email, or virtual meeting interface Maintaining industrial business equipment at our main office Coordinating with Sales on customer needs for applications/recommendations Maintaining the service area to company standards Other duties as assigned Qualifications Five plus years experience in Customer/Field Service/Technical Service Working knowledge of industrial inkjet equipment Demonstrated ability to troubleshoot and solve machine issues using practical techniques and instrumentation Able to interpret schematic diagrams and drawings Ability to train others on the use and maintenance of equipment Strong communication skills Customer service focused approach to supporting the customer base Demonstrated ability to process information and develop written procedures that are clear and accurate Able to interface with customers and employees at all levels within the organization and communicate effectively Possess basic knowledge of Sales, Customer Service, and Engineering departmental functions and how they interface Proficient in the use of standard office software programs and equipment Ability to lift up to 50lbs Comfortable working in multiple environments including office, workshop, manufacturing facilities Must be able to travel 10-15% local and/or overnights Must be able to reliably commute to the primary office location in Maple Grove, MN Compensation & Benefits Permanent full‑time position. Typical hours: M‑F 8:00 am to 4:30 pm. Compensation based upon experience. Health Insurance Dental Insurance Short Term Disability Long Term Disability Life Insurance Personal Time Off (PTO) Retirement Plan Cell phone & PC Company Wide Bonus Plan (Quarterly and Annually) Tuition Reimbursement #J-18808-Ljbffr Energy Jobline ZR