Dispensary Sales Associate (Budtender)

Job Description

Job Description

Dispensary Sales Associate (Budtender)

Position: Dispensary Sales Associate (Budtender)
Pay: $18 per hour
Hours: Full Time - Open Availability Required: Mornings, Midday, Evenings, Weekends, Holidays
Address :: 10793 Montgomery Rd, Cincinnati, OH 45242

Company Info:

King City Gardens (KCG) is a rapidly growing, locally owned and veteran-owned cannabis company founded in 2023. As the only Level 1 cultivator in the region, we serve both the medical and recreational cannabis markets, with more than 50,000 square feet currently under canopy and plans to keep expanding. We also have three dispensaries under The Garden brand in Sycamore Township, Camp Washington, and Colerain! If that wasn’t exciting enough, we recently partnered with Jeeter to manufacture the #1 pre-roll in the world! KCG is the place to grow, make an impact, and help shape the future of the cannabis industry!

Job Description:

Our Dispensary Sales Associates (Budtenders) are the face of our company and often the first point of contact for our customers. They play a key role in representing KCG and The Garden by creating a welcoming experience, providing product education, and helping customers find products that fit their needs while delivering exceptional customer service. We're looking for fun, enthusiastic, and welcoming individuals who genuinely enjoy helping people and creating positive customer experiences.

At The Garden, we value our team as much as our guests. You'll gain hands-on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.

Responsibilities:

• Welcome and assist customers upon arrival.
• Verify customer identification and patient registry status.
• Educate customers on cannabis strains, cannabinoids, and product types.
• Guide customers in selecting appropriate products.
• Maintain customer confidentiality and uphold HIPAA standards.
• Provide efficient, professional service in a fast-paced retail environment.
• Maintain accurate sales and dispensing records.
• Follow all DCC regulations and applicable OAC 3796 standards.
• Dispense cannabis using MMCP and point-of-sale (POS) software.
• Report suspicious activity immediately.
• Maintain cleanliness and organization throughout the dispensary.
• Assist with receiving, labeling, and stocking inventory.
• Perform opening and closing duties and complete compliance reports.
• Attend training sessions and maintain current product knowledge.
• Demonstrate reliability, teamwork, and punctuality.
• Other duties as assigned

Requirements

Required Skills:

• Strong communication and interpersonal skills.
• Basic math, computer, and cash-handling skills.
• Strong observation and situational awareness.
• Conflict resolution and problem-solving skills.
• Clear chain-of-command communication.
• Professionalism under pressure.
• Integrity and discretion.
• Strong customer service orientation.
• Commitment to regulatory compliance.

• Ability to work effectively in a fast-paced retail environment.
• Ability to maintain professionalism and sound judgment in challenging situations.
• Strong teamwork and organizational skills.

• Flexible scheduling, including evenings, weekends, and holidays.

Preferred Experience:

• Previous retail or hospitality experience.
• Previous cannabis industry or customer-facing experience.

Physical Requirements:

• Ability to stand for extended periods (8–10 hours).
• Ability to lift up to 25 lbs.
• Manual dexterity to operate registers and label products.

Division of Cannabis Control Requirements

• Must be 21+, pass a background check, and obtain and maintain a DCC employee badge.
• Ability to meet background screening requirements consistent with Ohio cannabis industry standards.

Benefits

Full-time associates are eligible for health, vision, and dental plans after 30 days.