Front Desk Community Assistant - Prairie Village
$15 per hourEnsemble Performing Arts
Music House School of Music, part of Ensemble Schools, is seeking an energetic, outgoing and professional part-time Front Desk Community Assistant for our Prairie Village location. The hours for this role are Monday - Thursday 2:00pm - 9:15pm. Occasional Saturday Shifts.
General Duties:- Welcoming all visitors on arrival.
- Answering and directing phone calls to the appropriate administrative staff member.
- Answering client questions regarding billing, scheduling, policies, etc.
- Performing monetary transactions via POS software.
- Checking and responding to all voicemail messages and emails in a timely manner.
- Maintaining/updating all student/teacher schedules in web-based software.
- Processing new enrollments, sales skills relevant.
- Handling general clerical duties and responsibilities as assigned.
- Assisting the location manager with general administrative tasks, client communication, and supporting the upkeep of the location.
- Maintaining the organization of office supplies and common areas including restocking supplies, emptying waste baskets, and maintaining and clean and orderly workspace
- Interacting and building rapport with the client community.
- Working as a part of an administrative team, collaborating and communicating across the three Music House locations.
- Energetic, organized, outgoing personality - strong customer service skills. Sales/retail experience is a plus.
- Efficient typing/keyboard skills.
- Excellent communication skills (writing, speaking and listening).
- Organized, detailed-oriented and able to multitask in a fast-paced environment while maintaining focus on each task at hand.
- At least 2 years prior stable work experience in a similar position - REQUIRED.
- Computer literacy is a must. Experience with Google Apps (drive/docs, gmail, chrome) a plus.
- A desire to always deliver an exceptional customer experience.
- Stewardship: We are caretakers of our local businesses and communities, helping them thrive by making it easy for our teachers and administrators to cultivate an enriching learning experience for students.
- Growth: We are committed to their professional growth. As an ever-growing partnership of music and dance schools, we seek to increase the high-quality resources provided to our schools and teachers.
- Stagehands: Our Shared Services team runs in the background to support our schools. By doing this, we champion our teachers and students to be the real stars of the show!
- Employee"> Benefits:
- Employee discount
- 401(K) program with employer match available after 30 days on the job
- Health benefits for part-time employees available
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- Employee"> Ensemble Performing Arts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status, or genetic information. Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Vacancy posted 4 days ago
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