Practice Manager

Dental Practice Manager

Company: Confidential

We are seeking an experienced, highly motivated, and results-driven Dental Practice Manager to oversee the daily operations of an established dental practice in the surrounding area. This is an excellent opportunity for an experienced dental professional with strong leadership skills who is looking to take ownership of practice operations and make a meaningful impact.

The ideal candidate will have a proven background in dental office management, team leadership, treatment coordination, insurance and billing operations, and financial performance. We are looking for a hands-on leader who understands the business side of dentistry, thrives in a fast-paced environment, and is passionate about delivering an exceptional patient experience while maintaining efficient and productive office operations.

The Dental Practice Manager will work closely with the doctors and administrative and clinical teams to oversee daily operations, improve office performance, support staff development, and contribute to the continued success and growth of the practice.

All inquiries and applications will be handled confidentially. The specific practice location and additional details will be shared with qualified candidates.

Key ResponsibilitiesPractice Operations & Leadership

• Oversee and manage daily dental practice operations to ensure efficiency, productivity, and a positive patient experience.
• Develop, implement, and maintain office policies, procedures, and operational workflows.
• Supervise, mentor, and support administrative and clinical team members.
• Establish clear expectations, promote accountability, and foster a positive team culture.
• Coordinate staffing, scheduling, training, and performance management.
• Identify operational challenges and implement solutions to improve office efficiency.

Patient Experience & Treatment Coordination

• Ensure exceptional patient service and a welcoming, professional office environment.
• Monitor patient flow, scheduling efficiency, and appointment utilization.
• Oversee treatment coordination and ensure patients receive clear communication regarding recommended treatment.
• Support treatment acceptance initiatives and improve treatment plan follow-through.
• Address patient concerns and resolve issues professionally and effectively.

Financial & Insurance Management

• Oversee dental billing, insurance verification, claims processing, and accounts receivable.
• Monitor outstanding insurance claims and patient balances.
• Review financial reports, collections, production, and overall practice performance.
• Monitor key performance indicators (KPIs) and develop strategies to improve profitability.
• Ensure accurate financial transactions, daily deposits, and payment reconciliation.
• Work with the team to improve collections and reduce outstanding accounts.

Team Development & Human Resources

• Recruit, onboard, train, and develop team members.
• Conduct employee evaluations and provide ongoing coaching and feedback.
• Manage employee scheduling, attendance, and performance expectations.
• Encourage teamwork, communication, and professional development.
• Create a supportive, professional, and accountable workplace culture.

Compliance & Administrative Oversight

• Ensure compliance with HIPAA, OSHA, and applicable dental practice regulations.
• Maintain accurate patient records and administrative documentation.
• Oversee inventory management, ordering, and vendor relationships.
• Ensure office equipment, technology, and facilities are properly maintained.
• Maintain confidentiality and professionalism in all aspects of practice management.

Qualifications

• Minimum of 3-5 years of dental office management or dental leadership experience preferred.
• Proven ability to manage and lead a dental administrative and clinical team.
• Strong understanding of dental practice operations and front office procedures.
• Knowledge of dental insurance, billing, claims processing, and revenue cycle management.
• Experience with treatment planning, treatment coordination, and case acceptance.
• Familiarity with dental practice management software such as Dentrix, Eaglesoft, or Open Dental.
• Strong financial management skills, including production, collections, accounts receivable, and reporting.
• Excellent communication, interpersonal, and leadership abilities.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask, prioritize responsibilities, and make sound decisions in a fast-paced environment.
• Knowledge of HIPAA, OSHA, and dental office compliance requirements.
• Proficiency in Microsoft Office and general office technology.

Ideal Candidate

We are looking for a hands-on leader who can take ownership of daily practice operations and motivate a team toward achieving common goals.