Operations Clerk

Operations Clerk

JOB-10047779

Anticipated Start Date

November 2, 2026

Location

East Syracuse, NY

Type of Employment

Contract Hire

Employer Info

O ur client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

Th e Operations Clerk will be responsible for accounts receivable assistance, research, and resolution and completing standard and non-routine business processes to support branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently. 

Job Description

• Create and maintain safe working environment and culture within the organization 
• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction
• Create work orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements 
• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations
• Review, analyze, and cleanse data
• Actioning resolution for customer orders when purchase orders are flagged for non-compliance 
• Able to perform non-routine tasks related to customer issues and resolution
• Results Driven Performance: High performing professionals focus on delivering results by actively utilizing available resources. 
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. 
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. 
• They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
• Shift: 8am - 5 pm

Skills Required

• Analytical mindset with strong problem-solving abilities 
• Able to independently research and resolve discrepancies while balancing priorities and meeting deadlines 
• Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership 
• Able to execute tasks with high levels of autonomy; limited guidance required for complex tasks 
• Able to collaborate with other disciplines 
• Ability to understand concepts in execution, broader organizational impact, and strong organization skills 
• Understanding of general business concepts 
• Exceptional communication skills 
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint) ERP experience required 
• Strong understanding of typical IT business tools; adapt at learning new programs quickly 
• Prior experience in a database, Field Service, or a CRM application like (MS Field Service or MS CRM) is preferred

Education

• High school diploma or equivalent plus 3 years of applicable work experience or 
• Bachelor’s degree with demonstrated capability in comparable work 

Pay Rate

• $18 - $25 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.