Outside Sales Representative

RAM Lumber Inc. is a local building supply and hardware business with locations in Zebulon and Newnan, Georgia. It serves as a vital resource for contractors, builders, and DIY enthusiasts in the Atlanta area and the surrounding communities. RAM Lumber specializes in high-grade timber, framing materials, and comprehensive building supplies for both large-scale contractors and local DIYers. Backed by its own private delivery fleet, RAM Lumber is the trusted, one-stop shop for construction materials and expert community service.

Job Description:

Outside Sales Representative - RAM Lumber

Position Summary

RAM Lumber is seeking a motivated, relationship-oriented Outside Sales Representative to join our team. The ideal candidate will have a strong interest in the building and construction industry and be comfortable working with both professional contractors and homeowners on high-end and custom construction projects.

This position is responsible for developing and maintaining strong customer relationships, identifying new sales opportunities, providing product expertise, preparing material takeoffs and quotes, as well as assisting customers to find the right products for their projects.

The successful candidate will be detail-oriented, self-motivated, dependable, and comfortable working independently while representing RAM Lumber in the field.

Primary Customers

The Outside Sales Representative will work with a variety of customers, including:

• Custom home builders
• General contractors
• Remodelers
• Homeowners
• Deck/ Dock builders
• Other residential and specialty construction professionals
• Key Responsibilities
• Develop and maintain long-term relationships with existing customers.
• Identify and pursue new sales opportunities and prospective customers.
• Make sales calls and conduct regular customer visits.
• Visit active jobsites and meet with contractors, builders, homeowners, and other project decision-makers.
• Consult with customers to understand their project requirements and recommend appropriate products and materials.
• Prepare accurate material takeoffs from plans, drawings, and project specifications.
• Generate detailed quotes and proposals for customers.
• Follow up on estimates, quotes, leads, and pending sales opportunities.
• Assist customers with product selection, availability, specifications, and applications.
• Provide knowledgeable recommendations regarding lumber, specialty wood products, doors, windows, decking, siding, trim, mouldings, treated lumber, engineered lumber, plywood/OSB, roofing, hardware, and other building materials.
• Develop a strong understanding of the products RAM Lumber offers and how they are best suited to different construction applications.
• Work closely with customers to identify opportunities to provide a complete, single-stop material solution.
• Maintain accurate customer and sales information.
• Communicate effectively with customers and RAM Lumber team members throughout the sales process.
• Address customer questions and concerns promptly and professionally.
• Help ensure customers receive the high level of service and dependability RAM Lumber is known for.
• Represent RAM Lumber professionally in the community, at jobsites, and with customers.
• Perform other sales-related duties as needed.

Product Knowledge

The ideal candidate should have, or be willing to develop, knowledge of a broad range of building materials, including:

• Specialty woods
• Framing lumber
• Treated lumber
• Cedar, cypress, and other specialty species
• Decking materials (composite and wood)
• Siding
• Trim and mouldings
• Engineered lumber
• Plywood and OSB
• Roofing materials
• Doors
• Windows
• Hardware
• Other residential and commercial building products

A strong understanding of how building materials are used in residential construction and remodeling is highly desirable.

Computer & Technology Skills

The Outside Sales Representative will regularly use technology to support sales activities and customer service. Candidates should be comfortable learning and using:

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Spruce
• Estima

The ability to accurately interpret construction plans/ architectural drawings and use digital takeoffs for estimating is an important part of the position.

Qualifications & Skills

Previous experience in building-material sales, construction, lumber, millwork, or a related industry is preferred but not required.

The ideal candidate will:

• Be relationship-oriented and committed to providing exceptional customer service.
• Be highly detail-oriented and accurate.
• Be self-motivated and capable of working independently.
• Have strong communication and interpersonal skills.
• Be comfortable communicating with both experienced contractors and homeowners.
• Be comfortable discussing high-end and custom construction projects.
• Have the ability to understand construction plans and project specifications.
• Be willing and able to learn RAM Lumber's products, systems, and processes.
• Have strong organizational and follow-up skills.
• Be dependable and professional.
• Have a strong desire to develop long-term customer relationships rather than simply make individual sales.
• Be comfortable working in a fast-paced environment and managing multiple customer requests and projects.

Jobsite & Physical Requirements

This is an active outside sales position. The successful candidate must be comfortable performing the physical and jobsite-related aspects of the position, including:

• Regular travel to customer locations and active construction jobsites.
• Walking construction sites and navigating uneven or unfinished surfaces.
• Working outdoors in varying weather conditions.
• Climbing stairs, ladders, and accessing areas of active construction sites when necessary.
• Taking field measurements when required.
• Carrying product samples, plans, and other materials.
• Safely navigating residential and commercial construction environments.
• Following all applicable jobsite safety requirements.

What Sets RAM Lumber Apart

RAM Lumber is committed to providing customers with more than just building materials. We differentiate ourselves through:

• High-quality building materials
• A single-stop shop for a wide range of construction needs
• Superior customer service
• Dependability and reliability
• Knowledgeable, responsive service
• A commitment to building long-term customer relationships

Our Outside Sales Representatives play an important role in delivering that experience to every customer.

The Right Fit

The ideal candidate is someone who enjoys working with people, understands the importance of details, takes pride in providing excellent service, and is motivated to build lasting relationships with customers.