Senior Customer Success Manager, RDS Insurance
Full-time
Swiss Re
Locations: Alpharetta, GA, US |
Chicago, IL, US |
New York, NY, US |
Armonk, NY, US
Are you passionate about bridging the gap between cutting-edge risk analytics and real-world client success? Join our dynamic Risk Data Solutions team where you'll lead insurance and reinsurance clients to unlock the full potential of our property and natural catastrophe solutions. This role offers a unique opportunity to blend commercial acumen with technical expertise while making a tangible impact on how clients navigate complex risk landscapes.
About the role
As a Senior Customer Success Manager, you will own the client journey – from initial sales through implementation, design, adoption, and long-term growth. You will be the orchestrator of client value, working at the intersection of analytics, underwriting expertise, and business strategy.
Key Responsibilities:
- Drive strategic sales across the North American market, leveraging Swiss Re's comprehensive portfolio of risk data products and services
- Lead end-to-end customer success initiatives, with particular focus on property and NatCat related use cases, ensuring strong adoption, retention, and expansion
- Foster collaboration with Reinsurance Underwriting and Key Account management colleagues to align our solutions with client priorities and strategic objectives
- Deliver structured onboarding and training programs, translating complex NatCat and property analytics into practical client workflows and decision frameworks
- Spearhead renewals and expansion in partnership with Sales and Reinsurance account teams, contributing directly to Net Revenue Retention and long-term profitability
- Develop comprehensive Success Plans and lead Executive/Quarterly Business Reviews, connecting solution usage to measurable business outcomes.
- Advocate for client needs within RDS, channeling customer insights into product development, delivery improvements, and roadmap prioritization.
- Implement data-driven approaches to customer health monitoring, leverage usage metrics, engagement indicators, and risk signals to proactively manage relationships
Vacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Manager, RDS Insurance in Alpharetta, GA vacancy
$140k - $210k
...analytics and real-world client success? Join our dynamic Risk... ...team where you'll lead insurance and reinsurance clients to... ...About the role As a Senior Customer Success Manager, you will own the client journey... ...for client needs within RDS, channeling customer insights...SeniorFull timeTemporary workWork at officeRemote work$98.8k - $196.8k
...A leading insurance company is seeking an Executive Underwriter to join their Energy team in Alpharetta, GA. The role involves underwriting new business in the energy sector and managing relationships with brokerage partners. Candidates should have over 5 years of experience...SeniorThe Hartford
Alpharetta, GA1 day ago- ...Customer Success/Retention Account Manager At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless collaboration with Open Dental's practice management system. Our commitment to...SuggestedWork at officeFlexible hours
Flex Dental Solutions
Alpharetta, GA3 days ago $95.9k - $148.9k
...the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary Responsible for underwriting and managing a profitable portfolio of new and renewal inland marine business, with a focus on sustainable growth and long-term retention. This...SeniorTemporary workArch Insurance Group Inc
Alpharetta, GA4 days ago- Join Starr, a global leader in commercial insurance with over a century of expertise. We... ...Twin Maples Specialty seeks an experienced Senior Underwriter to join our Excess Casualty... ...pricing. ~ Strong broker and client management skills with established industry...SeniorWorldwide
Starr Insurance Companies
Alpharetta, GA3 days ago $124k - $199.8k
The Hartford is seeking a Senior Executive Underwriter to manage underwriting for Captive programs. This role... ...programs, and building relationships with customers. The expected salary ranges from $1... ...and customer service are vital for success in this role. #J-18808-Ljbffr The...Senior- ...Position Summary The Senior Underwriter is responsible for underwriting... ...and Accountabilities Manage assigned broker portfolio of... ...operations to meet business and customer needs. Contract Drafting and... ...understanding of regional and local insurance markets and competitor...SeniorContract workTemporary workWork at officeLocal area
McNeil & Co.
Alpharetta, GA17 hours ago - ...Business Insurance Sr. Client Manager Our not-so-secret sauce. Award-winning, inclusive, top workplace culture doesn't happen overnight. It... ...business through annual life cycle to include new business, customer service, renewal strategy, delegating to junior team...SeniorContract workWork experience placementWork at officeLocal areaNight shift3 days per week
Marsh & McLennan
Alpharetta, GA17 hours ago $47k - $86k
...award winner in Business Insurance who has also earned the... ..., workforce, wealth management and retirement challenges through custom solutions and a people-... ...visit: Summary: The Senior Account Manager... ...decisions Ability to successfully interact with a variety...SeniorRemote jobFull timeNfp
Alpharetta, GA17 hours ago- ...Job Title: Senior Account Executive Location: Remote Department: Sales / Client Services Reports To: Account Director / Sales Manager Employment Type: Full-Time About the Role: We are seeking a highly motivated and experienced Senior Account...SeniorFull timeWork at officeRemote work
Ova Technologies
Alpharetta, GA1 day ago $100k - $165k
...Senior Underwriter Chubb's Energy Practice is an... ...advancement. The Commercial Insurance team has an opening... ...department will manage approximately a $7-10... ...deals. Demonstrated success in marketing, producer... ...effectively interact with customers and coworkers at all...SeniorLocal area- ...Senior Account Executive Are you eager for the... ...with industry-leading customers to help them achieve supply... ...chain and business success. If you are a sales guru... ...securing a deal. Manage and support channel partner... ..., paid time off, life insurance, 401k plan (with match...SeniorWork at officeFlexible hours
Deposco
Alpharetta, GA2 days ago $177.69k
...Position Summary We're seeking a Senior Account Executive (known to N... ...businesses with their ideal customers through your publication... ...authentic, community-driven content Manage your territory, sales... ...repeatable systems to guide your success Award-Winning Culture -...SeniorLocal areaWork from homeHome officeFlexible hoursN2 - All Jobs
Alpharetta, GA1 day ago$80k - $95k
...Description Job Description: Title: Senior Account Manager - Commercial Lines Hybrid... ...Coordinate day-to-day administrative and customer service activities, resolving complex... ...experience, or 7+ years in the insurance industry ~ Thorough knowledge...SeniorFor contractorsRemote workInsurance Office of America
Roswell, GA3 days ago- ...Customer Success Manager Location: Duluth, GA, US Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States. This unique role offers a progressive career path, starting with responsibility...Shift work
Barco
Peachtree Corners, GA3 days ago - ...finance, healthcare, and the public sector to deliver world-class customer experiences. Today, Qmatic operates as a truly... ...public organizations worldwide. The Role The Customer Success Manager is responsible for managing and growing relationships with assigned...Contract workWorldwide
Valsoft Services
Duluth, GA2 days ago - ...including HR/HCM technology, managed services, and global... ...their operations with custom strategies that benefit... ...The Customer Success Manager (CSM) will be... ...documentation and reporting to senior management on assigned... ...following benefits: Health Insurance : Medical, dental, and...Temporary workWork at officeFlexible hours
Vensure Employer Solutions
Duluth, GA10 hours ago - ...Sr Commercial Relationship Manager The primary responsibilities... ...and this position assesses customer needs and develops and... ...including mortgage, investment, insurance, equipment finance, and SBA.... ...procedures. ~ Ability to successfully complete bank training program...SeniorWork at office
HomeTrust Bank
Alpharetta, GA9 hours ago - Marriott Hotels - 12655 Deerfield Parkway - Responsibilities: Guide guests through their stay with a guest-first mindset; Address guest requests and operational needs; Complete reports related to guest services; Deliver quality meals to guests; Share highlights of local...Local area
Marriott
Alpharetta, GA17 hours ago - Home Care Evolution - - Responsibilities: Provide compassionate in-home care to seniors, supporting daily routines and mobility; Assist with meal preparation, errands, and light housekeeping; Give medication reminders and provide emotional connectionSenior
Home Care Evolution
Alpharetta, GA2 days ago $69k - $179k
# Senior Surety Underwriter, Small to Mid CommercialSuwanee, Georgia... ...for our producers and customers. You will also use your business... ...business unit of Liberty Mutual Insurance, is the world’s largest... ...technical, organizational, and management capacities, including experience...SeniorWork at officeLocal areaWorldwideHome officeFlexible hours2 days per weekThe Liberty Mutual Foundation
Suwanee, GA1 day ago$65.1k - $114.3k
...Customer Success Manager Drive business value as our next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high-impact role, you will bridge the gap between...Full timeWork at officeLocal areaImmediate startWorldwide$90k - $110k
...provider of specialty lines insurance and reinsurance. We stand apart... .... Job Description: Senior Tax Associate About the Team... ...contribute to our collective success? This role strengthens AXIS’... ...global tax calculations for management reporting Supporting internal...SeniorWork at office3 days per week- ...transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding...Full timeWork experience placementLocal area
$160k
...Senior Hospital Sales Executive A pathology laboratory is expanding its services and... ...business, expanding hospital accounts, managing the full sales cycle, and building long-... ...products/services into hospitals ~ A successful history of quota achievement and new business...SeniorPart timeImmediate startComet Medical Staffing
Alpharetta, GA3 hours ago- ...A real estate investment firm is seeking an experienced Controller in Alpharetta, Georgia. The successful candidate will oversee all accounting procedures, financial reporting, and compliance, ensuring financial accuracy as the firm expands. With a focus on collaboration...Senior
NorthPoint Search Group Inc
Alpharetta, GA17 hours ago - ...Business Insurance Client Manager Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It'... ...business through annual life cycle to include new business, customer service, renewal strategy, delegating to Team Members ~ Handle...Contract workWork experience placementWork at officeLocal areaNight shift
Marsh & McLennan
Alpharetta, GA10 hours ago - ...Staff Financial Group is seeking a Senior Accountant to join our growing finance team in Alpharetta, GA. This role targets professionals with a strong public accounting foundation transitioning into industry, or those seeking to do so. You will support financial reporting...Senior
Staff Financial Group
Alpharetta, GA17 hours ago - ...Oaks Senior Living in Alpharetta is seeking kind-hearted Care Partners who enjoy helping seniors live with dignity. You will provide personalized daily living assistance, support residents in activities, and help maintain a warm, respectful environment. No advanced medical...Senior
Oaks Senior Living
Alpharetta, GA2 days ago $160k
...Senior Tax Accounting Manager North Atlanta (On-site) A global manufacturing company with $4B+ in annual revenue is seeking a Senior Tax Accounting Manager to lead ASC 740 reporting and tax provision processes for a growing team of nine. What You'll Do: Lead...SeniorNorthPoint Search Group Inc
Roswell, GA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Manager, RDS Insurance. Be the first to apply!
Related searches
- health insurance manager Alpharetta, GA
- medical insurance manager Alpharetta, GA
- senior hvac project manager Alpharetta, GA
- senior medical science liaison Alpharetta, GA
- senior accountant remote Alpharetta, GA
- senior marketing account manager Alpharetta, GA
- senior robotics software engineer Alpharetta, GA
- sr project manager Alpharetta, GA
- senior dynamics crm developer Alpharetta, GA
- senior compensation manager Alpharetta, GA