Coordinator - Credit (Las Vegas Metropolitan Area)

Position Overview:

The primary responsibility of the Coordinator - Credit is to provide superior customer service by efficiently gathering and processing customer credit data, allowing guests to utilize their funds and maximizing casino revenue.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

• Processes all credit applications for Las Vegas Sands properties, in compliance with Casino Credit’s Unmatched Departmental Standards & Mission Statement.
• Assists patrons in completing credit applications.
• Answers phone inquiries.
• Gives credit information to inquiring casinos upon request.
• Process information according to established guidelines or procedures.
• Updates and processes credit data and gaming reports while maintaining the confidentiality of credit files.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• 2 years casino credit experience or general credit experience required. Knowledge of AS400 preferred.
• Must be able to obtain and maintain a Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.