Sales and Service Technician

Job TitleSales and Service SpecialistJob CategoryRetailPosition SummaryAs a Sales and Service Specialist, you'll help customers keep their vehicles running safely while developing the skills needed for a long-term career with Bridgestone Retail Operations. This role is designed as a pathway for future growth, helping you build valuable experience while preparing for additional opportunities across our retail network. Whether you're just getting started or bringing previous retail or automotive experience, you'll join a team that invests in your success through hands-on training, mentorship, and career development. If you're looking for a place where you can learn, contribute, and build your future, we'd love to have you on our team.Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.ResponsibilitiesYou'll play an important role in delivering exceptional customer service while supporting the day-to-day success of the store.Deliver exceptional customer service in person and over the phone.Build trust and lasting relationships with customers.Recommend automotive products and services based on customer needs.Coordinate service appointments and communicate timelines.Support merchandising, inventory, and daily store operations.Assist with opening and closing procedures as needed.Learn all aspects of store operations and business performance.Support store leadership and serve as Manager-on-Duty when appropriate as part of your development.Minimum QualificationsHigh school diploma or equivalentValid driver's licenseStrong customer service and communication skillsWillingness to learn new systems and operational processesPreferred QualificationsAssociate degree or equivalent technical/educational trainingPrevious retail sales experiencePrevious automotive experiencePrevious leadership or supervisory experienceOur Crew Knows BenefitsASE accredited training and company-paid ASE certification opportunitiesCareer advancement opportunities across more than 2,200 locations nationwideMedical, dental, and vision coverage starting day 1401(k) with company matchGenerous paid vacation and paid holidaysFlexible scheduling to support work-life balanceDaily Pay availableOur Values Give Back to YouAt Bridgestone, we're committed to creating an environment where teammates can grow, contribute, and feel supported every day.Professional Development: No matter where you're at in your career, we've got the resources to help you level up.Community Involvement: We pride ourselves on working with our local communities and giving back where we can.Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.At Bridgestone, you are Free to BeWe believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.What we offerAt Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:A supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long-term well-being.An effective and inclusive team.Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.