Customer Solutions Representative

American National - Data Center, 3030 Invincible Circle, League City, Texas, United States of America Job Description Posted Friday, April 24, 2026 at 6:00 AM Join Our Customer Service Team – Customer Solutions Representative | League City, TX We are seeking a Customer Solutions Representative to support a high‑volume service center that assists customers across Life and Annuity products. This role is based on site in League City, Texas and plays a key part in delivering accurate, compliant, and compassionate service to our policyholders and authorized parties. At American National, we put our values FIRST: Financial Strength, Integrity, Respect, Service, and Teamwork. If you’re passionate about helping others and want to be part of a team that truly values people, this is a great opportunity to grow your career with us. What You’ll Do Answer incoming calls and provide support related to life and annuity policies Process payments and update account information accurately and timely Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties Support policy servicing needs such as applications, payment plans, and policy updates Navigate multiple systems to research and resolve inquiries Assist with special projects and additional support needs as assigned What We’re Looking For High school diploma or equivalent Customer service experience in insurance, banking, finance, retail, food service, or other fast‑paced service environments Strong communication skills, attention to detail, and ability to multitask Comfort using multiple computer systems and Microsoft Office tools Why American National? Comprehensive training and ongoing support Competitive benefits package Casual, team‑focused work environment with opportunities to grow Ready to make a difference? Apply today and join a team built on integrity, service, and teamwork. Additional Information Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future. This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification – you may be a strong fit for this role or other opportunities at American National. American National offers a comprehensive benefits package supporting employees’ health, financial security, and well‑being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company‑funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people‑first culture that values flexibility, work‑life balance, professional growth, and a casual dress environment. American National is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. #J-18808-Ljbffr