Logistics Coordinator

Shipping Liaison

Act as Liaison between PNY and shipping carriers, suppliers, and customers to ensure accurate, timely and cost-effective delivery, and resolve any issues that may arise before it becomes an issue.

Qualifications

• Must be a team player
• College Degree Preferred
• 3 – 5 years' experience in a shipping environment; scheduling carriers and reporting shipping data
• Proficient with Word and Excel
• Good written and oral communication skills, including the ability to communicate effectively in English
• Good customer service skills
• Ability to work independently
• Detail orientated
• Ability to multitask, in a fast-paced environment
• Follow written & verbal instructions

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

Key Relationships

• PNY Staff
• Vendors and Customers
• Carriers
• Freight Forwarders
• Warehouses & 3PL's

Duties and Responsibilities

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Produce weekly and monthly transportation reports including on time and in full statistics
• Analyze reports and provide recommendations and feedback as to where the department can improve on cost
• Provide routing instructions, as necessary, to customers and vendors
• Process all claims and billing verifications, and resolve any issues
• Efficiently and timely handle internal/external common carriers, FTL and LTL and Parcel carriers inquiries
• Monitor all outbound and inbound shipments
• Review daily outbound shipments to ensure proper carrier selections for delivery in the customers delivery window
• Ensure compliance with Logistics Director and or Supervisor
• Produce, analyze and maintain shipping data to ensure compliance with department goals and targets
• Working with our 3PL warehouses to receive in and maintain inventory
• Routing of Domestic shipments
• Routing of International shipments
• Preparing export / import documentation
• Maintain accurate records including POD (proof of delivery) archive files on all domestic transportation shipments, helping the accounting department in providing PODs to customers for payment
• Interact with various business units to research traffic/logistics requirements and develop plans as needed
• Resolve shipping discrepancies by working with carriers, customers and PNY staff
• Assist in securing customer delivery appointments as required
• Assist in training warehouse, sales and purchasing personnel on shipping document generation
• Filing loss / damage claims with carriers
• Prepare outbound domestic bills of lading and other required documentation
• Assist in monitoring outside 3PL warehouses
• Assist in other areas, as assigned

Compensation: The base salary range for this position is $55,000.00 to $65,000.00; the exact salary depends on several factors such as experience, skills, education, and budget.

Benefits Overview: We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.