Senior / Principal Product Manager, Shopify/Ecommerce

Overview ButcherBox is a certified B Corp headquartered in Boston. We deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones. We’re building a world that’s better for all through responsible business practices, collaboration, and support for our team. We’re always looking for outstanding people to join our mission. About the Position In this role you will own a core slice of the digital customer experience and set the pace for the product team. You will be hands-on as an individual contributor while raising the bar for how the team works. Responsibilities (What you’ll own) A major area of the customer journey (e.g., member and shopping experience) end to end — strategy, roadmap, and delivery. Coordination and prioritization across marketing, merchandising, commercial, and engineering — deciding what gets built and, just as importantly, what doesn’t. The delivery relationship with external development partners — setting direction, maintaining quality, keeping work prioritized and moving. The standard for product practice — discovery, specifications, prioritization, and ways of working — the rest of the team follows. Qualifications (What you bring) 7+ years in product management, including senior/principal-level ownership at an established e-commerce or DTC brand. Deep e-commerce fluency — operates at the customer-facing surface but understands the systems beneath (subscription, catalog, checkout, CRM). Experience with Shopify Liquid strongly preferred. Proven experience directing agencies or external dev partners. Strong prioritization and stakeholder management — can push back, create clarity, and align senior partners. Thrives in a lean, fast-moving environment; sets pace without leaning on heavy process. Experience working across an organization with both stakeholders as well as internal engineering and data teams. Mentorship experience and an excitement to work alongside other product managers and contribute to the overall direction of the team. Familiarity with product management best practices and processes for structuring an internal PM. DTC subscription experience; familiarity with retention, loyalty, or merchandising. Department Member Experience Reports To Vice President of Member Experience Location Watertown, MA (ButcherBox Headquarters) Level Senior/ Principal Base Salary $155,000-210,000 What We Offer Our Values We are a mission-driven company and strive to embody our values in every step of the process. ButcherBox is driven by relentless improvement, accountability, humility, and customer obsession. We want our workplace to be one of growth and learning where everyone can be safe and comfortable to show up as their authentic self to work. Anyone who loves our products and goals is welcome here. We are proud to be an equal opportunity employer aspiring to incite positive change in the pastures, the fulfillment centers, the office, and the world. Benefits Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits Financial: 401(k) with generous employer match Annual bonus based on company performance Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement Others: reimbursement for wellness activities, an exceptional Employee Assistance Program, fertility benefits, life insurance and more EEO statement: ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment in all steps of the hiring process. Every qualified applicant will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations during the hiring process can be requested. Note: ButcherBox does not use artificial intelligence (AI) tools in any part of our hiring process. For information about data processing, please contact us. #J-18808-Ljbffr ButcherBox