Career Coach

Career Coach

Latino Network's mission is: Leading with love, we cultivate our staff and community as a powerful force for radical social change. We do this through Latino community-driven programs, advocacy, and service. Our work springs from the core belief in Latino community self-determination, that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We actively partner across a variety of city, county, state, and community organizations to deliver training and support, a wide range of services, as well as influence policy.

Latino Network's Career Coach will assist families to maintain benefits while helping them to engage in training and occupational coaching towards the goal of career-track employment in targeted industries through WorkSource Portland Metro and other programs. The Career Coach will work collaboratively with clients to develop a career plan, provide long-term, individualized coaching and guidance, and build positive relationships and trust with clients and community partners in order to support training and employment goals.

This position requires consistent contact with clients, data entry into multiple databases, including Efforts to Outcomes and I-Trac, and regular communication with Latino Network staff, WorkSource Portland Metro, and community partners. Other requirements include excellent follow through, attention to detail, professional writing skills, excellent time management and communication through in-person meetings, phone and email, and excellent verbal and written communication in Spanish and English.

Primary duties and responsibilities include conducting outreach, intake, and needs assessment; screening for eligibility and completion of all enrollment criteria; facilitating job-readiness activities, including 1:1 coaching, resume building, job exploration, and placement; facilitating professional development workshops and activities in collaboration with other programs and departments; partnering with WorkSource Portland Metro programs and professional development resources; advocating and negotiating with government agencies and other community partners on behalf of clients; building and maintaining effective relationships with clients, co-workers, and community partners; engaging in client-centered, collaborative career mapping and planning; ensuring the career plan identifies and addresses client strengths, capacities, and potential barriers with respect to employment; providing ongoing support for clients through career and life skills coaching; providing ongoing job search and placement support; providing retention and advancement support once the client has entered employment; maintaining knowledge of, and connecting clients to, vocational and education services available for families, particularly Latino families; maintaining knowledge of services and resources to address housing stability; participating in regular collaborative meetings, team meetings, and supervision meetings; adhering to documentation requirements as indicated in Latino Network and WorkSource Portland Metro policies; modeling and encouraging direct, professional communication; maintaining organized client records and following the client file documentation requirements; data entry into Latino Network case management software as well as the I-Trac database; ensuring absolute confidentiality with respect to all information regarding families served by the program; attending Economic Justice Department staff meetings, monthly all staff meetings, and all training as required; submitting accurate, timely quarterly and other reports as requested by the supervisor, Director, and/or Executive Director; properly documenting and submitting program expenditures in a timely manner; and performing any additional duties as directed by the departments' leadership.

Skills, knowledge, education, and experience requirements include minimum 2 years combined education, training, and experience; experience working with low-income families and individuals from diverse backgrounds to support their aspirations; demonstrated success in building relationships with people and communities from diverse races, ethnicities, cultures, abilities, faiths, gender identity and sexuality, and economic backgrounds; ability to work autonomously and as part of a team, and complete program objectives in a timely manner; strong project and time management skills; strong analytical and critical thinking skills and decision-making abilities; experience with trauma-informed care and an understanding of the effects of trauma and how trauma impacts individuals and families; working knowledge of and the ability to apply an understanding and appreciation for family dynamics, gender issues, cultural diversity, and individual differences; knowledge of and the ability to utilize community resources available for supporting families, and experience in navigating institutions, resources, programs, social services, and government agencies; excellent written and oral communication skills in Spanish and English (including public speaking); bicultural proficiency: knowledge of Latinx culturally based world view, adaptive reasoning, and problem-solving practices of Latinx individuals, families, and community living in urban neighborhoods impacted by crime, poverty, and racial inequity; commitment to personal and professional development; ability to work under pressure and meet deadlines; computer-literate. Knowledge of basic software such as Microsoft Office suite, Google Calendar, Docs, etc. Knowledge of Service Point and Efforts to Outcomes (ETO) software preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and taste or smell. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl.

If you, or anyone you know, are interested in joining us in supporting our mission to positively transform the lives of Latino Youth families and communities, please submit your application, resume, and cover letter at: Careers. Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required. Latino Network is an equal opportunity employer. We value and support diversity and inclusion to create a culture of dignity and respect.