Customer Service Technician / Parts Specialist
Wald Manufacturing Inc
Position summary
Wald Mfg is a long-established growing manufacturing company. Our Order Entry/customer service & Parts team is small, but expanding. This position will cooperate with other branches of the business. We’re hiring a customer service technician & parts specialist who is mechanically inclined, skilled at conflict resolution and rapport building, a quick learner, and a strong work ethic with an ability to follow procedures. You will handle customer-facing work now and help build out the team as it expands.
*A Manager role may open in the future; when it does, team members at the time will be considered first. Promotions are earned and not guaranteed.
*We have playbooks for many tasks, but not everything is fully defined. You’ll need to solve problems, manage frustrated customers, and help us improve processes.
Key responsibilities
Field inbound customer inquiries (phone, email) resolve issues quickly and professionally
Assist customers in placing orders for parts and products that match their needs
Coordinate with operations and other teams on orders and issues
Maintain CRM records and sales documentation accurately
Troubleshoot customer problems, document recurring issues, and suggest process improvements
De-escalate frustrated customers with empathy and firmness
Meet KPIs: response time, accuracy, calls per hour, etc.
Required Qualifications
Strong verbal and written communication
Team-oriented mindset with a reliable, no-drama work attitude
Mechanically inclined and able to understand how products and parts work
Reliable, organized, able to multitask
Quick learner and coachable
Able to handle frustrated customers calmly and professionally
Comfortable with computers and general office software
Experience with Google Sheets
Additional Qualifications (not required)
Prior experience with parts & order entry
Interest or experience in manufacturing, mechanical products, or technical equipment
Familiarity with CRM systems
Understanding of how to use MRP’s and ERP’s
Compensation & benefits
Competitive pay
Full benefits: health insurance, retirement plan, paid time off
Paid training and direct mentorship focused on skill development
Why join Wald Mfg
Join a company in business for over 100 years while working on a small, high-impact growing team
Real Impact: you’ll help shape processes and the sales function as we grow
Internal candidates prioritized for leadership openings; promotions are earned by performance
- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also... ...assigned, including customer service, sweeping, general stocking and...Auto partsLocal areaImmediate startFlexible hours
- ...established growing manufacturing company. Our Order Entry/customer service & Parts team is small, but expanding. This position will... ...of the business. We’re hiring a customer service technician & parts specialist who is mechanically inclined, skilled at conflict resolution...Auto partsHourly payWork at office
- ...merchandise. Appliance & Electronics Technician At Big Sandy Superstore, our success... ...for diagnostics and repair of customer units. The expectations and duties of this... ...diagnose Appliances & Electronics. Order parts and put comments in the work order from...Auto partsFull timeWork from home
$85k - $128k
...leading utility company, is seeking a Safety & Occupational Health Specialist to support and enhance their environmental health and safety (... ...Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes...SuggestedPermanent employmentFor contractorsLocal areaRelocation packageFlexible hours- ...By working at Sally Beauty, you would be part of the largest hair and beauty supplier in... ...and we are on a mission to empower our customers to express themselves through hair - and... ...beauty products and exceptional customer service. At our Company, we find beauty in diversity...Auto parts
- ...Job Description AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide...Auto partsHourly payFull timeTemporary workPart timeLocal areaFlexible hoursNight shiftDay shift
- ...will be responsible for inspecting, repairing, installing, and servicing of stationary and mobile equipment. In addition, this position... ...issues Disassembles machinery and repairs or replaces broken parts Adjusts functional parts of mechanical devices as necessary,...Auto partsRotating shift
$11.5 per hour
...position involves operating some automated and some manual equipment, including a saw and punch press. The work is straightforward: load a part, run the machine cycle, remove the part, and repeat. This is a good fit for someone who is reliable, shows up on time, follows...Auto partsHourly payTemporary workShift work- ...manufacturing company producing equipment and components for our customers. Our operations include machining, fabrication, welding,... ...programming, setting up, and operating CNC equipment to produce quality parts to specification. You will work from Autodesk Inventor (CAD)...Auto partsFlexible hoursShift work
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hours- ...AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice...Auto partsPart time
- ...vital role in constructing and assembling metal frameworks for commercial buildings, bridges, and industrial facilities. Working as part of a medium-sized crew reporting to a foreman, this position demands skilled installation, fabrication, and assembly of structural components...Auto parts
- ...Job Description AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide...Auto partsHourly payFull timeTemporary workPart timeLocal areaFlexible hours
- ...who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-... ...purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your...Local area
- ...Candidates must be open to placement in various locations. Responsibilities Work under the daily guidance of the site controller as part of a division-wide finance development program, gaining exposure to all aspects of the Container business through formal training, cross...Temporary workRelocationFlexible hours
$26.63 - $27.63 per hour
...The PD Automotive Division is looking for career-minded individuals to join our team assisting in the shipment of Toyota parts in Georgetown, KY! We have positions available for local yard drivers maintaining and organizing trailers for shipment for our regional routes...Auto partsFull timeLocal areaMonday to FridayShift workDay shiftAfternoon shift$11 per hour
...If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We... ...looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent...Hourly payPart timeLocal areaImmediate startFlexible hoursNight shiftWeekend workAfternoon shift- ...has always been bringing our customers a constant stream of high-quality... ...treasure hunt experience. As part of our team you will... ...Associates and Customers. The Specialist makes eye contact, smiles, and... ...Partnerships Provides great Customer service by prominently greeting...Local area
- ...looking for someone skilled with 3D design using Autodesk Inventor, capable of creating detailed 3D assembly models, working drawings, parts, and supporting inventory/drafting tasks. Working with team members across factory locations is a must. Key Responsibilities:...Auto parts
$100k - $160k
...Experience) Are you a seasoned Porsche technician ready to take your career to the next level... ...Positive, Supportive Team Culture Be part of a team that values collaboration,... ...on Porsche vehicles Work closely with Service Advisors and Parts staff to deliver exceptional...Auto partsHourly payRelocationRelocation package- ...Profession RN Specialty Director of Nursing (DON) Job ID 17845014 Job Title Director of Emergency Services Shift Details Shift 5x8 Days Scheduled Hours 40 Job Order Details Start Date 06/19/2026...Permanent employmentShift work
$4,500 per month
...Job Title Director of Emergency Services Full-Time | Exempt | On-Site Vendor fee-$4500 Compensation Salary range: $83,616 - $112,881 annually Eligible for annual performance-based merit increases, per hospital policy Reports...Full timeNight shiftWeekend workAfternoon shift- Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive
- ...accounting platforms. This position is ideal for someone who enjoys building structure, improving processes, and keeping multiple moving parts organized in a growing, multi-entity business environment. Key Responsibilities Day-to-Day Accounting (Hands-On) Post and...Auto parts
- ...Ross Stores, Inc. is looking for a Retail Associate in Maysville, Kentucky. The Retail Associate will ensure that customers have a positive shopping experience by assisting them with merchandise and maintaining a clean and organized area. This role requires effective communication...
- ...Stability? Job Qualifications: Satisfactory work record and attendance. Willingness to work as a Team Player. Prior Customer Service / Retail experience. Valid State motor vehicle operator's license with evidence of safety and insurability within the...
$56k
...and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each... ...Meet and greet guests, investigating and resolving food quality/service issues with guest satisfaction 100% Assist in maintaining efficient...Hourly payCasual workLocal areaFlexible hoursShift workWeekend work- ...one year of experience as a Restaurant General Manager in food service or retail, with profit and loss responsibility (quick service experience... .... What KBP brings to the table: KBP Drive-In, part of KBP Brands, is a leading restaurant franchise group. Our vision...Weekly payShift workNight shift
- Maysville is looking for a Restaurant Manager to oversee daily operations, manage staff, and ensure high health and safety standards. The ideal candidate should have at least one year of management experience in a fast-paced environment. Responsibilities include staff ...Flexible hours
- Burger King Restaurant General Manager Bring the flavor. Bring the fire. Grow the business. Welcome to the Flame-Grilled Life. At Burger King, our Restaurant General Managers (RGMs) are the executive leaders of their restaurant. You're not just running shifts ...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Technician / Parts Specialist. Be the first to apply!
- full time remote customer service representative Maysville, KY
- customer satisfaction Maysville, KY
- customer service opportunity Maysville, KY
- customer support Maysville, KY
- client service Maysville, KY
- client service professional Maysville, KY
- customer service position Maysville, KY
- customer service Maysville, KY
- sales support technician
- commercial installer


