Commercial Lines Account Manager

Commercial Lines Account Manager

The Commercial Lines Account Manager will provide a high level of sales support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. The Account Manager will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities. They will be responsible for assisting clients with service needs and making changes to existing accounts. The Account Manager will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.

Benefits include competitive pay, professional development, job stability in a growing industry, health, dental, and vision insurance, life insurance, 401K with company match, generous paid time off program, paid holidays, employee assistance program, and employee discount program.

Responsibilities include identifying, qualifying, and developing commercial insurance opportunities with new and existing clients in person, online, by phone, and through written communication; fostering and maintaining excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support; actively partnering, networking, and planning for new clients and business opportunities; monitoring, reviewing, and reporting on key metrics to ensure sales targets are achieved, and executing sales activity documentation in a timely, accurate, and professional manner; collaborating with team members, mentoring staff, providing expertise and answering questions, and participating in formal and informal meetings as needed; supporting and preparing clients for renewal and retention and maintaining strong client relationships; maintaining CE and participating in ongoing education and keeping informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance; reviewing client audits, verifying and facilitating corrections as needed and maintaining A/R and billing.

Qualifications include work directly with clients, review and process renewals, update all necessary items in management system and send to client as needed; maintain records according to Agency standards, ensure that procedures are properly followed, and that information is properly documented and readily accessible; work directly with Producers to provide necessary client documents, checklists, and proposals; use support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation; 1 to 3 years experiences in Commercial Lines P&C or similar is preferred; possess or able to obtain Property and Casualty Insurance License within 6-12 months of employment. Correll Insurance Group can assist in the scheduling of pre-licensing course(s), exam, application, etc.

Correll Insurance Group has been in the Carolinas since 1931. The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families. We support local, independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas, Tennessee, Kentucky, Arkansas, and Mississippi for generations. Correll agents offer services backed by the resources of an established, national firm.

Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.