Maintenance Technician (Indianapolis)

Position: Maintenance Technician (Fire Alarm/Security/Access Control) - Projects & Service Divisions

Location: Indianapolis, IN

Employment: Contract To Hire

Summary:

We are seeking experienced Combo Technicians skilled in Fire Alarm , Security , and Access Control systems for both our Projects and Service divisions. This role is ideal for individuals who are well-rounded and can handle a range of responsibilities across these areas. Technicians with state licenses or NICET certifications will be given priority, but those with extensive experience in these fields will also be considered. However, licensing is a key requirement for this role, and we strongly prefer candidates with the necessary qualifications.

Key Responsibilities:

• Install, maintain, and repair fire alarm , security , and access control systems.
• Troubleshoot and resolve system malfunctions across various platforms.
• Perform regular system testing and inspections to ensure compliance with safety and security standards.
• Work independently and as part of a team to complete both scheduled service calls and project installations.
• Manage customer relationships, ensuring timely and effective communication, and delivering excellent service on all calls.
• Travel to project sites as required for installation and maintenance, typically 1-2 weeks at a time for project teams.
• Service division technicians will have less travel, staying home approximately 80% of the time.
• Adhere to safety protocols and state regulations in all installations and services.
• Maintain accurate service records and reports.
• Complete necessary paperwork, including job completion forms and timecards, in a timely and accurate manner.

Qualifications & Requirements:

• State License or NICET certification is strongly preferred. Technicians without licenses may be considered, but preference will be given to those with the required credentials.
• At least 3 years of experience in Fire Alarm , Security , and/or Access Control systems installation and maintenance.
• Knowledge of industry standards, safety protocols, and state-specific regulations.
• Ability to troubleshoot and resolve system issues across multiple technologies.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Flexibility to travel for the Projects Division (1-3 weeks at a time).
• Valid driver’s license and a clean driving record.
• Ability to lift to 50 lbs and perform physical tasks as required.

Additional Information:

• Company Vehicle is provided for both the Projects and Service divisions.
• Technicians in the Projects Division will travel more frequently, whereas Service Technicians will spend approximately 80% of their time at home with minimal travel.
• Competitive pay, with higher hourly wages offered for candidates with licenses or certifications.