Lead Technician

Lead Tech

Hourly Pay: $17 (Plus SPIFs Once Trained)

Job Type: Full-time

Shift and Schedule: 8 hour shift

Pay Types: Paid bi weekly

K&M Development, LLC is a franchisee for Take 5 Oil Change, the fastest growing quick lube brand in the US. We are actively seeking management professionals from all backgrounds to join us in our expansion. Whether you have automotive experience, or not, we have a compelling career opportunity for you!

Overview:

We are seeking ambitious, self-driven, outgoing leaders with strong customer service skills to help us build a market-leading presence across South and North Dakota. We have several new stores in planning and development, giving you an opportunity to be a key part of a rapidly growing business.

We will give you extensive training and support a store according to our unique Take 5 stay-in-your-car customer experience. Although our services are centered around changing oil and other light automotive maintenance services, the key to our success is delivering the highest level of customer service of any industry, which is why we were ranked #1 by J.D. Power for Customer Satisfaction for Aftermarket Quick Oil Changes last year.

As Assistant Store Manager you will:

• Be a critical part of a stores team, while ensuring the store maintains our high-performance standards.
• Support the training of a team of technicians, ensuring they deliver a customer service experience that exceeds industry standards every time they visit the store.
• Perform normal activities in support of the stores management, to include performing opening and closing procedures, managing the daily schedule, adjusting the team staffing throughout the day based on car volume, responding to unique customer issues and concerns, and assisting with counting and adjusting inventory.
• Perform all lube technician duties in serving customers to include engine oil and oil filter changes, inspection and top off automotive fluids, adjusting tire pressure, air/cabin filters and wipers replacement, coolant exchange, and processing payment for services.
• Oversee a clean and safe work environment.

Our Ideal Candidate will:

• Exhibit strong leadership and mentoring skills with a servant-leader heart.
• Love customer service.
• Be highly self-motivated and driven for success.
• Have excellent communication, creative thinking, and problem-solving skills.
• Be somewhat flexible in the timing of hours workeda weekly schedule of 40 hours+.
• Have full mobility and be able to stand for extended periods of time, lift up to fifty (50) pounds, and maneuver in and out of a shallow 3 deep pit used to safely service cars.

Experience:

• Customer service: 1 year (Required)

Benefits:

• Employee discount
• Health insurance
• Paid time off/ Holiday
• Referral program