Product Manager (UCaas and VOIP)

At Sparklight and Cable One, we keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. Responsibilities Manage the complete lifecycle of assigned products from concept to retirement. Ensure cross‑functional team support on all aspects of product design, development, and execution. Drive business analysis and experimentation, capturing insights that inform product design and development. Monitor customer experience and identify/recommend enhancements to improve the experience and lead to greater product adoption. Work closely with the Business Sales team to understand customer needs and pain points and drive product enhancements to address them. Research and understand the competitive landscape in order to provide the products and features necessary for our success. Qualifications 5+ years of experience in Product Management or Product Development. Experience with Voice Communication technologies and services. Familiarity with the telecom industry, including regulatory frameworks. Strong analytical ability with data‑driven decision‑making skills. Strong problem‑solving ability with sound judgment and creativity. Proficient with Microsoft Office. Core Competencies Committed: Values each customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understands what our customers need, and actively works to make their relationship with us seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Medical, dental, and vision plans – start when you start. Life insurance (self, spouse, children). Paid time off (vacation, holiday, and personal/sick days). 401(k) – 100% company match starts day 1 of employment (up to 5% of eligible compensation). Group legal plan with identity theft protection. Tuition reimbursement (up to $5,250 on 1st year). Annual community support to various organizations across the U.S. Associate recognition & awards programs. Advancement opportunities. Collaborative work environment. FREE Cable One services for associates who live in a serviceable area. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. #J-18808-Ljbffr Cable One, Inc.