TikTok Shop Manager

About Vale

At Vale, our goal is to make magic and bring the real benefits of matcha to a billion people. We are a group of fun-loving, matcha enthusiasts who believe that a good idea can come from anywhere. Vale is a Seattle startup making magic through cutting-edge technology, automation, and world class hospitality experiences. We are a dynamic and highly cross functional team with a wealth of experience in food service, food automation, software engineering, aerospace, and consumer electronics. We have come together to develop the Matcha experience of the future — whether that's in a cafe, your neighbourhood park, or at home.

About you

You are someone who is enthusiastic about matcha, obsessed with innovation, and loves being a part of a dynamic team.

• Enthusiastic about matcha. The world of matcha is huge, so you should be curious about its benefits, flavor profiles, and methods of preparation.
• Detail Oriented. Take pride in your craft and ensure Vale's products are consistent, repeatable, and of the highest quality.
• Versatile. Bringing matcha to a billion people is dynamic work! You should be comfortable sharing your expertise in one area, but capable of owning something new in another.
• Excited to be a part of a growing team. Vale is a growing company and we want you to grow with us.
• A native of the creator economy. You understand how commerce and content collide on social platforms. You are excited to build something from the ground up.

The role

As Manager of TikTok Shop, you will own Vale's TikTok commerce channel, building a content-driven sales machine that converts viewers into customers.

• Own Vale's TikTok Shop strategy, operations, and revenue targets
• Manage and optimize the TikTok Shop storefront, listings, and promotional cadence
• Identify and collaborate with creators and affiliates to drive product discovery and conversion
• Develop a content calendar in partnership with the Content Creator and Social team
• Monitor TikTok Shop analytics and optimize spend, content, and offers based on performance
• Stay ahead of TikTok platform changes, trends, and best practices
• Report weekly on channel performance to the Director of E-Commerce

Qualifications

• Legally authorized to work in the United States
• 2+ years of experience managing TikTok Shop or TikTok for Business in a consumer brand context
• Strong understanding of short-form video content and creator partnerships
• Experience with affiliate marketing and commission-based creator programs
• Analytical mindset with experience reading platform analytics dashboards

Compensation

$75,000 – $95,000 per year

Benefits

• Company funded ORCA card
• Medical, dental, and vision benefits
• Annual bonuses
• Joining a fun startup in Seattle