Dental Treatment Coordinator

Dental Treatment Coordinator/DNT/UKHC

Job Title - Dental Treatment Coordinator/DNT/UKHC

Department Name - MD100:DENTAL GROUP CLINICAL PRACTICE

Work Location - Lexington, KY

Grade Level - 07

Salary Range - $17.50-27.31/hour

Type of Position - Staff

Position Time Status - Full-Time

Required Education - HS

Required Related Experience - 4 yrs

Required License/Registration/Certification - None

Physical Requirements - Sitting at computer workstation for extended periods; repetitive motion; standing or walking with objects up to 25 lbs; lifting, pushing, and/or pulling objects up to 50 lbs.

Shift - Monday-Friday 8:00am – 4:00pm

Job Summary - The Dental Treatment Coordinator supports the delivery of specialized orthodontic care by coordinating treatment transitions, patient education, and administrative logistics within UK HealthCare Dentistry. This position serves as a liaison between general dentists, orthodontists, and other specialty providers to ensure patients receive timely and well-coordinated care throughout their treatment plan. Key responsibilities include verifying insurance coverage, facilitating financial arrangements prior to treatment, and coordinating appointments for orthodontic procedures, imaging, or related consultations. The coordinator ensures treatment plans are accurately entered into the EHR and helps patients understand the clinical and emotional aspects of their orthodontic care. They also monitor case acceptance rates and follow up with patients throughout the course of care to support treatment completion and satisfaction. Additional responsibilities may be assigned to support the effectiveness of the orthodontics team.

Skills / Knowledge / Abilities - The ideal candidate will have customer service experience and be able to communicate calmly and helpfully. Should be able to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.

Does this position have supervisory responsibilities? - No

Preferred Education/Experience - Previous experience in customer service, healthcare, and/or administrative/clerical roles.

Deadline to Apply - 11/19/2026

Our University Community - We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.