Housekeeping Supervisor

Join to apply for the Housekeeping Supervisor role at Kimpton Hotels & Restaurants in Fort Lauderdale, FL. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our SanFrancisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you — with your diverse background, talents, experiences, and plucky personality — is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. We seek out and celebrate people of all kinds who share a knack for creativity and self‑leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Inspect and maintain the cleanliness and condition of hotel guest rooms, meeting rooms, hallways, and public areas. Act as the communicator and liaison between guests and cleaners, maintaining a positive and friendly attitude with all guests and employees. Prepare inspection reports at the beginning of each shift, including guest requests, out‑of‑order rooms, and show rooms for the day. Inspect all guest check‑out rooms for cleanliness, appropriate amenities, and working condition of room equipment. Report any substandard conditions or damage to the Housekeeping department. Evaluate room cleaners on performance according to hotel standards and take appropriate actions such as retraining. Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies. Handle the department telephone with friendly etiquette. Assist guests with special requests, information, and Lost & Found items. Check the hotel's PMS computer for room status and update information. Collect, log, and secure Lost & Found items in a locked cabinet and secure other keys and paperwork. Confirm the schedule for the following day with room cleaners. Complete written reports of room statuses for the Front Desk. File all daily reports in the file cabinet. What You Bring High School Diploma is preferred. At least 1 year of experience in customer service or a similar role. Housekeeping supervisory or related job experience is preferred. Flexible schedule, able to work mornings, nights, holidays and weekends when needed. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Customer Service Industries Hospitality For our complete EEO policy, click here. Be Yourself. Lead Yourself. Make it Count. Referrals increase your chances of interviewing at Kimpton Hotels & Restaurants by 2x. #J-18808-Ljbffr