Customer Success Leader SaaS Growth & Retention
insightsoftware
Insightsoftware is seeking a Senior Manager, Customer Success to lead our customer success team in the United States. You will drive satisfaction and retention by developing and implementing effective customer success strategies, mentoring a team of CS professionals, and delivering exceptional service. The ideal candidate brings SaaS customer success leadership with a track record of improving retention, expansion, and customer health metrics. #J-18808-Ljbffr
- ...leading technology company in Apex, NC is seeking a Senior Customer Success Manager to lead strategic customer engagements and act as the... ...as well as the ability to champion customer satisfaction and retention. Responsibilities include overseeing service performance for...Suggested
$140k - $200k
...organization drives revenue growth across growth-stage and SMB customer segments. The team helps... ..., expansions, and retention. This work matters because... ...will partner with Customer Success, Solutions Engineering, Legal... ...of experience in B2B SaaS net-new sales and account...SuggestedContract workWork experience placementWork at officeRemote workFlexible hours3 days per week- ...Senior Director, Customer Success – Financial Services- Hybrid/Remote,... .../NYC/East Coast We’re a leader in data and AI. Through our... ...adoption, value realization, retention and growth. You will lead and... ...success teams in a complex SaaS, web-basedservices or cloud...SuggestedFull timeLocal areaRemote workWork visa
- ...RapidScale is evolving Customer Success into a core, revenue-... ...business outcomes, improving retention, and enabling... ...realization, retention, and growth across a portfolio of... ....This role requires a leader who understands the... ...traditional software or SaaS engagement. This...SuggestedLocal areaRemote workVisa sponsorship
- ...and field operations, while building positive relationships with customers, location managers and contractors. You will manage contract... ...develop staff, oversee front line managers, and collaborate with national sales to drive growth and improve performance. #J-18808-Ljbffr...SuggestedContract workFor contractors
- ...responsible for driving client satisfaction, retention, and account growth through exceptional service delivery... ..., Sales, and other teams to ensure successful execution of client programs and... ...experience in client services, customer success, account management, or customer...Contract work
- ...Senior Manager, Customer Success Raleigh, NC Relay is... ...are a highly active GTM leader accountable for the performance... ...lever for Relay's growth and long-term customer... ...the team approaches retention and expansion as... ...Sales roles within a SaaS or hardware/software company...Temporary work
$135.4k - $171.4k
..., drive recurring revenue growth, and improve customer retention across Splunk and Cisco. Translates... .... Partners with senior leaders and cross-functional... ...Experience in software renewals, SaaS subscription management,... ..., Operations, Customer Success, and Product teams....Full timeTemporary workLocal areaRemote workFlexible hours- ...ecosystem. You will manage North America–based alliances with global SIs, consultancies, and procurement providers, driving revenue growth through partner-led and co-sell motions. You will collaborate across Sales, Marketing, Professional Services, Product, and Finance...
$180k - $250k
...organization drives revenue growth by helping Mid-Market customers understand, adopt, and... ...across new business, renewals, retention, and expansion. This work... ...partner with Customer Success, Finance, Legal, Leadership... ...years of experience in B2B SaaS or complex technology sales...Contract workWork at officeRemote workFlexible hours3 days per week- ...pipeline, and close net-new deals while expanding within existing customers. You’ll collaborate across teams, map technical needs to ROI,... .... Remote work is supported; the ideal candidate has 5+ years SaaS sales in Pharma, Semiconductor, Energy or Food & Beverage and a...Remote work
$125k - $300k
...As one of the fastest-growing SaaS companies in history, we... ...last fiscal year with extensive growth potential ahead.At the heart... ...values: Do the Right Thing, Customer Success, Employee Success, and Speed.... ...Systems is seeking a Strategy Leader responsible for growing the Clinical...Work at officeLocal areaRemote workWork from home3 days per week$125k - $300k
...As one of the fastest-growing SaaS companies in history, we... ...last fiscal year with extensive growth potential ahead.At the heart... ...values: Do the Right Thing, Customer Success, Employee Success, and Speed.... ...Systems is seeking a Strategy Leader responsible for growing the Clinical...Work at officeLocal areaRemote workWork from home3 days per week$70k - $80k
...intersection of hardware and SaaS, with a strong focus on... ..., automation, and customer outcomes. We are a... ...onboarding through long-term growth, within our customer... ...customers get set up for success early and then expand... ...in customer adoption, retention, and expansion. What...Contract work$325k - $375k
...We're in hyper-growth mode at exactly the... ...senior commercial leader to own a portfolio... ...carry a net revenue retention and expansion quota... ...— to ensure customers realize measurable... ...accounts at a B2B SaaS company or a leading... ...against customer success criteria. Proactively...Contract workTemporary workWork at officeRemote workWork from home- ...Account Manager for Corporate Markets to drive sustainable revenue growth across assigned accounts in the United States. You will build... ...opportunities, and collaborate with marketing, product and customer success to accelerate growth and ensure customer outcomes. #J-18808-...Remote work
$124k - $156k
...Senior Manager, Customer Success We are seeking a dynamic and experienced... ...customer satisfaction and retention by developing and... ...track record of success in the SaaS industry, we want to hear from... ...collaboration with other organizational leaders to incorporate customer...- Pitney Bowes is seeking a strategic sales leader responsible for revenue growth across national strategic accounts, balancing retention, expansion, and new business development.... ...-makers and craft solutions aligned to customer goals. You will lead and develop a team of...
$250k - $300k
...Full-time /HybridIndustry leader? Well, how about an... ...strategic driver of our growth, seeking new logos while expanding revenue in customer accounts with greater than... ...Advisors and Customer Success teams.Pipeline &... ...including 5 years of strategic SaaS Solution Selling to...Full timeContract workWork experience placementImmediate startRemote work$135k - $149k
...Innovation practice, bringing together customer success management and product innovation to strengthen... ..., and response strategies that support retention and growthWhat You Must Have- At least... ...thinking to identify issues and growth opportunities- Coaching diverse teams through...Full timeWork experience placementH1b- ...platform built to power customer acquisition for leading... ...optimization, retention, renewal, and expansion... ...day stakeholders, senior leaders, and executive decision... ...goals, and measures of success. • Drive retention, renewals, and account growth by understanding each client...Full timeRemote work
- ...'ll define the cross-product customer journeys, design the AI Agent... ...the Agent completed the task successfully" actually means Communicate clearly... ...0 to 1 Background in B2B SaaS — ideally multi-product... ...marketing, support, reviews, retention) End-to-end B2B AI Agent product...
- Cloud Software Group is seeking a Lead Product Designer to craft user-centric experiences across web, mobile, and desktop platforms. You will lead projects, mentor junior designers, and partner with researchers, product managers, and engineers to shape product strategy...
- Portside is seeking an experienced Enterprise Customer Success Manager to own a portfolio of large, enterprise aviation accounts. You will guide customers from onboarding through renewal and expansion, delivering measurable value and durable executive relationships. This...Remote job
- ...to scale aggressively. 1,500+ customers strong across North America —... ...0 three-year honoree — proven growth, not a startup gamble. Compensation... ...offers that win Customer success ownership — from first meeting... ...Google Cloud, AWS, Azure, or major SaaS with real technical depth A...Remote work
- ...transformation and lasting impact. Success in Global Sales is built on... ...must possess a "consumption/growth" mentality with a proven track... ...sales targets by driving net-new customer acquisition and expanding... ...environments within technology (SaaS, cloud, big data, open-source,...
- ...plays a pivotal part in CarNow's growth strategy by engaging with... ...all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building close long-term client... ...stakeholders to ensure customer success. Responsibilities: Provides...
- Ace Handyman Services Greater Triangle & Johnston County is hiring a Customer Service Representative / Office Administrator in Raleigh to manage calls, schedule appointments, and support daily office operations. No construction experience is required, but prior experience...Work at office
- ...Project & Program Manager to drive our customers' large-scale technology and business transformation... ...backwards to build and maintain a successful engagement. Your ultimate goal will be... ....Serve as the primary engagement leader, partnering with executive stakeholders...Local areaRemote workVisa sponsorship
- ...Customer Experience Specialist – Raleigh, NC Our client delivers localized digital... ...Some places call this role Customer Success Specialist, but our client calls it a... ..., ensuring customer satisfaction, retention, and revenue growth through strategic account management...Permanent employmentFull timeContract workWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Leader SaaS Growth & Retention. Be the first to apply!
- customer service coordinator Raleigh, NC
- customer success lead Raleigh, NC
- customer experience lead Raleigh, NC
- customer experience team leader Raleigh, NC
- customer success coordinator Raleigh, NC
- customer service team lead Raleigh, NC
- customer success team lead Raleigh, NC
- customer service team manager Raleigh, NC
- customer marketing Raleigh, NC
- work from home customer Raleigh, NC





