Community Manager - Charlotte, NC - The Garten

Our culture and results are defined by our people. We strive to provide the tools and environment necessary for success. Explore our current opportunities below. Community Manager - Charlotte, NC - The Garten Location: Charlotte, NC - On-site | Schedule: Full-Time, 40 Hours/Week Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you! What You’ll Do: Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community. Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines. Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development. Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement. Optimize Property Success: Conduct property walk-throughs, ensure apartment homes are show‑ready, and drive leasing activities (35% of the role). Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals. Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day‑to‑day property operations. What You Bring: Proven Leadership: 3+ years of experience in property management with successful supervisory experience. Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease‑ups. Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships. Financial Acumen: Ability to analyze financial reports and make data‑driven decisions. Tech‑Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required. Customer‑Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service. Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently. What We Offer: Competitive Compensation & Benefits Package: 401(k) with company match 80% company paid medical benefits Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Short/Long Term Disability Company paid basic life insurance Paid parental leave Generous paid time off Employee discounts & referral programs Mental Health Support – Employee Assistance Program (EAP) Schedule: Full‑time | 8‑hour shifts Monday–Friday with weekends as needed Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence. Are you a good fit for the Madison Communities team? #J-18808-Ljbffr Livemadisoncommunities