Mobile Service Technician

Mobile Service Technician

Our Mission: Setting the new standard of excellence in the dealership experience.

Our Vision: We believe our greatest impact isn't what we sell - it's how we make people feel every step of the way.

At Autobahn, we are more than a dealership group we are a premier luxury automotive destination representing some of the most recognized and respected brands in the world, including Porsche, Land Rover, BMW, Cadillac, Volvo, MINI, and Volkswagen.

As a family-owned organization with a long history of success, we are committed to elevating the client's experience while investing deeply in the people who make it possible. We are seeking polished, driven professionals who are passionate about luxury hospitality, relationship-building, and delivering an exceptional ownership experience.

Our culture is built on three guiding principles:

• Connections, Not Transactions Relationships are our lifeblood; we just happen to sell cars.
• Expertise in Motion Technology is ever-evolving; our knowledge of cars sets the pace.
• Trust Through Transparency Never taken, always earned; integrity is non-negotiable.

Autobahn is continuing to grow with a visionary expansion already underway, including a projected 75-acre luxury automotive campus opening in 2028. This state-of-the-art destination will redefine the automotive retail experience in North Texas and create unmatched career opportunities for high-performing professionals who want to grow with an elite organization.

We believe exceptional teammates create exceptional client experiences. That's why we offer one of the best work-life balance opportunities in the automotive industry along with a highly rewarding compensation structure and premium benefits, including competitive PTO, 401(k) with company match, recognition programs, anniversary bonuses, lease payment assistance, and career advancement opportunities.

Position Overview: As a Mobile Service Technician, you are the off-site face of our dealershipcombining strong technical capability with exceptional customer service to deliver premium service directly to our clients' homes or workplaces. You'll conduct multi-point inspections, perform minor maintenance, complete software updates and select recall repairs, and clearly communicate vehicle needs in a positive, consultative manner.

Responsibilities:

• Serve as the face of the dealership during all off-site service visits
• Clearly explain inspection findings, maintenance recommendations, and next steps
• Deliver an exceptional customer experience focused on trust and transparency
• Maintain consistent communication with service advisors and dispatch
• Perform mobile multi-point inspections
• Provide minor maintenance services
• Perform software updates and select recall repairs as authorized
• Utilize OEM diagnostic tools and follow manufacturer procedures
• Document inspection results and services accurately in dealership systems
• Photograph and upload inspection findings as required
• Manage proper transport and storage of oil, fluids, service materials and diagnostic equipment
• Follow safety and environmental compliance standards
• Cross-train across multiple vehicle platforms and brands
• Follow OEM repair procedures and service bulletins
• Stay current on software updates and technical training

Qualifications:

• High school diploma or equivalent
• Experience performing maintenance services independently (field/mobile experience a plus)
• Strong customer-facing communication skills; ability to explain technical information clearly and confidently
• Ability to operate electronic diagnostic equipment, tablets, and dealership software
• Valid driver's license with a clean driving record
• Ability to work independently and manage time effectively
• Willingness to submit and pass pre-employment background check and drug screen
• Prior mobile service experience
• Experience with OEM diagnostic systems

Join a dealership group where luxury, performance, and opportunity come together. Build your future with Autobahn.