Cafe General Manager

Job Description:

The store manager is responsible for leading all team members in the efficient and profitable operation of a Barriques store. He/she/they are responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistently efficient and friendly service for both our customers and team members. This is a full-time position requiring 40 hours at a minimum, possibly more as duty calls (on average is appr. 42-45 hours/week once trained). Primarily M-F daytime hours with the potential of weekend, evening and holiday shifts, dependent on staffing and business needs.

Responsibilities:

• Is the role model for outstanding service at their location.
• Pro-active in solving customer problems and satisfying customers in various situations.
• Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge.
• Ensures that all Company drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.
• Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs.
• Able to perform all POS duties, front and back of house functions including opening and closing procedures.
• Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
• Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
• Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff.
• Promotes and practices safe work habits and safe food handling practices, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
• Work in collaboration with owners and other support staff to continually refine and improve business operations.

Qualifications

• College education preferred. Prior restaurant or retail management experience required, strong preference for employee management and leadership experience.
• Proficient on a computer; familiar with Google Drive applications (Sheets, Docs, etc.)
• Must have regular access to a reliable vehicle, and have valid driver's license.
• This position will require frequent standing and use of hands and arms.
• Must be able to lift up to 30-40lbs and frequently bend and twist from the waist.

Benefits

• 6 paid holidays and 13 additional days per year of paid time off
• Health and dental benefits
• Flexible schedules
• 401k w/ match after 1000 hours worked
• Free cafe beverages while on shift
• Product discounts
• Free employee shirts

Employment Type: Full Time

Salary: $50,000-$60,000 (DOE)