Donor Relations Specialist

Job Details Job Location: Birmingham - Birmingham, AL 35216 Position Type: Full Time Job Category: Donor Relations As part of the Donor Relations team, this position provides comprehensive services in support of the organization’s mission, policies, and engagement philosophy. Using strong organizational skills, the Donor Relations Specialist employs exceptional record-keeping abilities with strong attention to detail. Primary duties include: accurate and timely recordkeeping regarding donors and gifts; maintaining the integrity of the database’s records; generating lists and reports; and ensuring timely and accurate delivery of donor acknowledgments. SPIRITUAL EXPECTATIONS A committed follower of Jesus Christ who is comfortable talking about their salvation. An active member of a local New Testament church. Demonstrates Christlike character, humility, and a commitment to discipleship and ministry to children and families. Familiarity with the general theological beliefs of Southern Baptists; agreement with specific truths in the Baptist Faith and Message; and agreement to conduct work in alignment with the Baptist Faith & Message. ESSENTIAL FUNCTIONS In conjunction with other Donor Relations team members, process donations through the donor relations software and assist in the donor acknowledgments process. Maintain accurate record-keeping when entering data in the CRM. Respond to various inquiries from constituents who have questions or need assistance regarding their donation and/or acknowledgment. Ensure the collection and entry of new donor information and changes are done in a timely manner. Update CRM as needed. Prepare and ensure the accuracy of donor-related lists. Prepare and ensure the accuracy of daily, weekly, monthly, and annual reports. Participate in team meetings and tasks supporting the Donor Relations Team efforts (including Outlook email inboxes for database and donor services). Serve in rotation schedule to cover front reception as needed. Promote positive internal relationships with all ABCH staff. Train new staff in donor relations procedures. Work as a productive and cooperating member of the Donor Relations Team to attain established goals and objectives. Provide information and reports as needed to the Finance, Engagement, Marketing, and Leadership teams. Provide support for ABCH Events as able. Maintain compliance with all ABCH policies, procedures, and requirements. Maintain compliance with all state and federal laws and regulatory requirements. Attend and participate in professional development trainings and conferences as needed to remain abreast of the latest trends in fundraising. Reliable and consistent attendance, plus availability for minimal overnight travel to effectively meet job requirements. ADDITIONAL REQUIREMENTS Positively participate in planning, preparing, and promoting Camp of Champions, as well as actively working in a specific role during Camp of Champions annually. Valid driver’s license and safe driving record. If all other factors are equal, preference will be given to Baptist candidates in both hiring and job advancement opportunities. QUALIFICATIONS College degree preferred with at least one year of administrative, clerical, or data entry experience, preferably in a non-profit or faith-based organization, or the successful completion of a program of study related to record-keeping and administration. Ability to type 60 wpm or higher with 95% or above accuracy. Ability to learn the donor records management system, as well as process gifts effectively and efficiently. Experience using Blackbaud’s Raiser’s Edge NXT preferred. Intermediate to advanced proficiency with Microsoft Office applications, especially Microsoft Word, Excel, Outlook, and TEAMS. Proven ability to work as a team member and adjust quickly to changing requirements. Ability to think both analytically and creatively. SKILLS AND COMPETENCIES Strong interpersonal, verbal, and written communication skills. Ability to work independently and with others to manage multiple tasks with minimal supervision. Proficiency with technology and management systems; willingness to learn new tools. Demonstrated capacity to work independently and collaboratively across teams. Ability to manage multiple priorities with accuracy and attention to detail. This position description reflects Administration’s assignment of essential functions and responsibilities. Nothing in this position description restricts Administration’s right to assign or reassign duties and responsibilities to this job at any time. #J-18808-Ljbffr